CareCentrix reviews

3.3

57% would recommend to a friend

(617 total reviews)
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Haley Sofiane

56% approve of CEO

44% positive business outlook

CareCentrix has an employee rating of 3.3 out of 5 stars, based on 617 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CareCentrix employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

617 reviews
1.0
May 21, 2026
Recommend
CEO approval
Business Outlook

Pros

There are no pros. Company has nose dived downhill.

Cons

Salaried clinicians have been required to log into a customer service queue for screen monitoring 8 hours a day. Absolutely no autonomy. Staff is reprimanded if not in customer service queue. Work environment is demoralizing.

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CareCentrix Response
4d
Thank you for taking the time to share your feedback. Our goal is to foster a culture where employees feel trusted, supported, and empowered to do their best work In certain roles, structured workflows and queue-based responsibilities are necessary to meet client and patient needs; however, we are committed to balancing these requirements with a positive and engaging employee experience. We continue to evaluate our practices, strengthen communication, and ensure managers are equipped to lead effectively and respectfully. We appreciate you sharing your perspective and encourage you to speak with your leader to address your concerns.
Viewing 385 - 387 of 617 Reviews

Glassdoor has 649 CareCentrix reviews submitted anonymously by CareCentrix employees. Read employee reviews and ratings on Glassdoor to decide if CareCentrix is right for you.