Does CareCentrix pay their employees well?

According to anonymously submitted Glassdoor reviews, CareCentrix employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at CareCentrix. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at CareCentrix?

57% of CareCentrix employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CareCentrix 3.7 out of 5 for work life balance, 3.8 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at CareCentrix?

Customer Service Representative (22) , Director (22) , Manager (14) , Analyst (13) , Care Coordinator (10) , Patient Advocate (9) , Registered Nurse (8) , Supervisor (8) , Business Analyst (7) , Customer Service Representative (CSR) (5) , Intake Specialist (5) , Provider Staffing (5) , Senior Business Analyst (5) , Team Lead (5) , Utilization Review Nurse (5)

What are the pros of working at CareCentrix according to real employee reviews?

"Great benefits and flexible." ((in 51 reviews)); "Work from home, fair compensation" ((in 39 reviews)); "Great People and team members" ((in 29 reviews)); "2. Generous PTO" ((in 14 reviews)); "Work from home Iher great employees" ((in 13 reviews))

What are the cons of working at CareCentrix according to real employee reviews?

"Poor management, I'm sure some are ok however like most corporations allow Supervisors/Managers Tobe unchecked creating toxic environments" ((in 40 reviews)); "Senior leadership lacked the know how and experience" ((in 26 reviews)); "I had almost no training and didn't know how to do my job." ((in 22 reviews)); "No work life balance if you want to move up within the company" ((in 20 reviews)); "Upper management (with some exceptions) is poor." ((in 13 reviews))

What are employees saying about CareCentrix layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CareCentrix layoffs and their outlook for job security at CareCentrix in 2026.

What are the top reviewed CareCentrix locations?

Tampa , Hartford , Overland Park , Phoenix , Stamford , Melville , New York , Orlando , Jacksonville , San Benito , Dallas , Olathe , Fort Lauderdale , Atlanta , Jersey City , Richmond , Virginia Beach , Saint Louis , Rochester , Syracuse , Louisville , Charlotte , Carrollton , Houston , Brighton , Memphis , Nashville , Indianapolis , Carlsbad , Concord

CareCentrix reviews

3.3

57% would recommend to a friend

(617 total reviews)

Haley Sofiane

56% approve of CEO

44% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.8

Culture & values

3.7

Work/Life balance

3.5

Compensation and benefits

3.4

Senior management

3.3

Career opportunities

CareCentrix has an employee rating of 3.3 out of 5 stars, based on 617 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CareCentrix employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

617 reviews

1.0

Apr 3, 2018

Not worth risking your career

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good benefits and some nice people to work with. Flexible time for salaried employees.

Cons

Extreme micromanagement. Constantly have to put out fires. Every day waiting to see what little thing you say or do wrong will get you berated. Communication issues. Always being cut off or talked over. Waste of time and energy. No work/life balance. Don’t really “care” about the employees. Only push push push to see if you will crack and push back. Lots of backstabbing. Team members are nice to your face but will belittle you to each other and management joins in on the whispering.

1.0

Mar 4, 2018

Beware of Fake News

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Beware of this company and the abundance of glowing reviews suddenly posted in Jan & Feb. There are some very nice, professional people there and some departments are run fairly well. Average pay and benefits.

Cons

Overall, they lack up to date systems, standardized and documented workflow and processes and much of the staff is poorly trained. Yes, they are putting a lot of effort here BUT they remain with excessive work errors, blurred lines of responsibility, a lot of passing the buck and at the end of the day you’re left with angry customers and frustrated and overworked employees. A lot of the management is plain inexperienced not only as managers but in the technical/knowledge of their job function. There is excessive turnover which is problematic in certain key areas of operations.

CareCentrix Response

8y

Thank you for providing your feedback. On behalf of CareCentrix, we apologize that your experience does not reflect our intention of making CareCentrix a great place to work. We are committed to ensuring our patients get the care they need. Our actions have an impact on peoples' lives and we take this responsibility extremely seriously. As our company continues to grow, we look at opportunities to improve our tools and technologies as well as update our processes. We also continue to train all of our team members on a regular basis so they can perform their roles and responsibilities at the highest level. We do have a great team and we will continue to focus in these areas that will only make us better! Lynne DePaulo, SVP, Human Resources

1.0

Feb 23, 2018

Save your self - Run

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great Pay and brown nosers will do well

Cons

Micromanaging, you are timed and followed to the bathroom, you will get a large PTO bucket however due to business need you will not be able to take your time off and if you do you will be written up. Punished for being sick and not coming to work even with MD letters. Mandatory OT and unrealistic work load. Leads and managers lack experience and speak to employees unprofessionally. If you are one to have an opinion you will be targeted by the "management club" and pushed out the door eventually.

Viewing 436 - 438 of 617 Reviews

Jobs at CareCentrix

Physician Reviewer (Part Time)

Director – Product Management - DME

Accounts Payable Representative (Hybrid Remote - Overland Park, KS)

AVP - Provider Strategy & Contracting

CareCentrix

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Not worth risking your career

Beware of Fake News

Save your self - Run

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