Management, training, expensive health insurance, bad dental coverage, no support, antiquated systems, unprofessionalism.
My review:
I worked at Carecentrix for about 5 years and it went from bad to worse as time went on.
At first, the supervisor was nice - for about 2 months and then her evil side came out. The training was by another employee and was insufficient. The supervisor never had a hand in training, nor checked if the training was thorough. When assistan e was needed, I was advised to ask other employees and got conflicting and at times incorrect information. As a whole, the department lacked professionalism - there was favoritism, retaliation by way of unfair work assignments and distribution. There was always drama, vicious gossip, and cliques. It is a toxic work environment. The director was completely clueless out the goings on in the department as well as on the actual processes and duties the employees did - the only concern was making the numbers. Really, that is all management cared about - numbers, numbers, numbers. If there is any conflict, there is no one to turn to, not even human resources. If you do decide to work here - watch your back as it is very cutthroat there, be careful when you take time off, be careful of who you talk to and most of all - make sure to meet those numbers. Also, be very wary of any positive reviews posted here as they recently had a meeting about the many bad reviews they were getting on job web sites. A lot of them were written by management. They really need to take the word "Care" out of CareCentrix because that's one thing they don't do.
