Does CareCentrix pay their employees well?

According to anonymously submitted Glassdoor reviews, CareCentrix employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at CareCentrix. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at CareCentrix?

57% of CareCentrix employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CareCentrix 3.7 out of 5 for work life balance, 3.8 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at CareCentrix?

Customer Service Representative (22) , Director (22) , Manager (14) , Analyst (13) , Care Coordinator (10) , Patient Advocate (9) , Registered Nurse (8) , Supervisor (8) , Business Analyst (7) , Customer Service Representative (CSR) (5) , Intake Specialist (5) , Provider Staffing (5) , Senior Business Analyst (5) , Team Lead (5) , Utilization Review Nurse (5)

What are the pros of working at CareCentrix according to real employee reviews?

"Great benefits and flexible." ((in 46 reviews)); "Work from home, fair compensation" ((in 35 reviews)); "Great People and team members" ((in 29 reviews)); "Really cares about employees." ((in 16 reviews)); "2. Generous PTO" ((in 14 reviews))

What are the cons of working at CareCentrix according to real employee reviews?

"Poor management, I'm sure some are ok however like most corporations allow Supervisors/Managers Tobe unchecked creating toxic environments" ((in 46 reviews)); "Senior leadership lacked the know how and experience" ((in 25 reviews)); "I had almost no training and didn't know how to do my job." ((in 23 reviews)); "No work life balance if you want to move up within the company" ((in 20 reviews)); "Managers and directors are best friends and have personal relationships." ((in 13 reviews))

What are employees saying about CareCentrix layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CareCentrix layoffs and their outlook for job security at CareCentrix in 2026.

What are the top reviewed CareCentrix locations?

Tampa , Hartford , Overland Park , Phoenix , Stamford , Melville , New York , Orlando , Jacksonville , San Benito , Dallas , Olathe , Fort Lauderdale , Atlanta , Jersey City , Richmond , Virginia Beach , Saint Louis , Rochester , Syracuse , Louisville , Charlotte , Carrollton , Houston , Brighton , Memphis , Nashville , Indianapolis , Carlsbad , Concord

CareCentrix reviews

3.3

57% would recommend to a friend

(617 total reviews)

Haley Sofiane

56% approve of CEO

44% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (617 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

CareCentrix has an employee rating of 3.3 out of 5 stars, based on 617 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CareCentrix employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

617 reviews

5.0

Nov 19, 2023

Great Place to Work

Care coordinator

Recommend

CEO approval

Business Outlook

Pros

Work life balance, opportunity to earn incentive, opportunity to learn new things, great work values and diverse culture

Cons

Communication is sometimes poor between management and employees

CareCentrix Response

2y

Thank you for your feedback, and also for your contributions as a Care Coordinator at CareCentrix. It's terrific to read that you enjoy many of the benefits we offer. Thank you also for providing suggestions on how we can improve our communications across the company. We will share your comments with the leadership team and strive to be better.

5.0

Oct 12, 2023

Good work environment

Senior analyst

Recommend

CEO approval

Business Outlook

Pros

- Fair and market comparable pay - Opportunities for career advancement and growth - Company actually listens to employee suggestions and tries to implement changes - Excellent benefit packages (health insurance, discount perks, etc.) - HR actually cares about the employees and gives career advice

Cons

- Sometimes work/life balance can be out of balance and you have to push back - Depending on your position and department, you may not have a career advancement path without going into management - Some of the systems and processes need to be updated

CareCentrix Response

2y

Thank you for taking time to share your feedback. We work very hard to create an environment that is supportive and nurturing and we are proud to offer a competitive total rewards package. Thank you for all you do as a Senior Analyst, and for helping make CareCentrix a great place to work.

3.0

Sep 19, 2023

Operations

Supervisor

Recommend

CEO approval

Business Outlook

Pros

Corporate experience and bonuses of you are able to met leadership requirements.

Cons

Lack of communication between leadership and supervisors

CareCentrix Response

2y

Thank you for sharing your experience. We appreciate your feedback and will work hard to improve communication with our leaders. Best of luck in your next role. Thank you.

Viewing 448 - 450 of 617 Reviews

Jobs at CareCentrix

Accounts Payable Representative (Hybrid Remote - Overland Park, KS)

AVP - Provider Strategy & Contracting

Director – Product Management - DME

Physician Reviewer (Part Time)

CareCentrix

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