Does CareCentrix pay their employees well?

According to anonymously submitted Glassdoor reviews, CareCentrix employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at CareCentrix. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at CareCentrix?

57% of CareCentrix employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CareCentrix 3.7 out of 5 for work life balance, 3.8 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at CareCentrix?

Customer Service Representative (22) , Director (22) , Manager (14) , Analyst (13) , Care Coordinator (10) , Patient Advocate (9) , Registered Nurse (8) , Supervisor (8) , Business Analyst (7) , Customer Service Representative (CSR) (5) , Intake Specialist (5) , Provider Staffing (5) , Senior Business Analyst (5) , Team Lead (5) , Utilization Review Nurse (5)

What are the pros of working at CareCentrix according to real employee reviews?

"Great benefits and flexible." ((in 48 reviews)); "Great Work from home life" ((in 41 reviews)); "Great People and team members" ((in 30 reviews)); "Great PTO" ((in 13 reviews)); "Really cares about employees." ((in 11 reviews))

What are the cons of working at CareCentrix according to real employee reviews?

"Poor management, I'm sure some are ok however like most corporations allow Supervisors/Managers Tobe unchecked creating toxic environments" ((in 40 reviews)); "Senior leadership lacked the know how and experience" ((in 25 reviews)); "No work life balance if you want to move up within the company" ((in 22 reviews)); "No training program for newly hired leaders and barely 2 hours of on the job shadowing" ((in 20 reviews)); "Upper management (with some exceptions) is poor." ((in 13 reviews))

What are employees saying about CareCentrix layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CareCentrix layoffs and their outlook for job security at CareCentrix in 2026.

What are the top reviewed CareCentrix locations?

Tampa , Hartford , Overland Park , Phoenix , Stamford , Melville , New York , Orlando , Jacksonville , San Benito , Dallas , Olathe , Fort Lauderdale , Atlanta , Jersey City , Richmond , Virginia Beach , Saint Louis , Rochester , Syracuse , Louisville , Charlotte , Carrollton , Houston , Brighton , Memphis , Nashville , Indianapolis , Carlsbad , Concord

CareCentrix reviews

3.3

57% would recommend to a friend

(617 total reviews)

Haley Sofiane

56% approve of CEO

44% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

CareCentrix has an employee rating of 3.3 out of 5 stars, based on 617 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CareCentrix employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

617 reviews

1.0

Oct 7, 2021

CSR

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Great work schedule, and great incentives

Cons

Management, employees, favoritism. Lack of empathy

CareCentrix Response

4y

Thank you for taking time to provide feedback on your experience while working at CareCentrix. We are happy to read that you appreciated the flexible work schedule and incentives that we offer our team members. We strive to provide the best possible work environment, so we are disheartened to read that during your time you were frustrated with some of our leaders. We constantly work with our leaders to foster an environment that is supportive and focuses on team member success. We will continue to drive efforts to improve in this area. Best of luck in your future endeavors.

2.0

Sep 28, 2021

Agent

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

The chance to move around and be successful is not likely. This company love to make people turn out to be examples. they are not fair to work for at all.

Cons

You do really get to learn a lot and meet great people at carecentrix.

CareCentrix Response

4y

Thank you for taking the time to leave a review. We are pleased to read that you learned a lot during your time here and met some great people. We are sorry to read that you felt that opportunities for advancement were limited, as we do work hard to promote growth and development and support upward mobility of our team members. We leverage a number of avenues to ensure we are keeping a pulse on employee morale and engagement, including surveys, Town Halls, an open door policy, and our #yourvoicematters mailbox. We appreciate your feedback and will work to drive additional improvements for our team. Thank you again - we wish you success in your future career endeavors.

4.0

Sep 27, 2021

Great benefits

Registered nurse

Recommend

CEO approval

Business Outlook

Pros

Friendly co-workers, challenging work, accessable managers

Cons

Could improve on new hire training

CareCentrix Response

4y

Thank you for taking the time to leave a review of CareCentrix! We love our nurses! We're glad to read that your time at CareCentrix included great benefits, friendly teammates, supportive managers and work that was challenging (and hopefully rewarding!). We appreciate your feedback regarding the new hire training and will work with our clinical L&D leads to identify opportunities to improve upon our curriculum. Thank you again and we wish you the best in the next chapter of your career.

Viewing 496 - 498 of 617 Reviews

Jobs at CareCentrix

Physician Reviewer (Part Time)

Director – Product Management - DME

Accounts Payable Representative (Hybrid Remote - Overland Park, KS)

AVP - Provider Strategy & Contracting

CareCentrix

CareCentrix reviews

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Great benefits

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