Does CareCentrix pay their employees well?

According to anonymously submitted Glassdoor reviews, CareCentrix employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at CareCentrix. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at CareCentrix?

57% of CareCentrix employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CareCentrix 3.7 out of 5 for work life balance, 3.8 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at CareCentrix?

Customer Service Representative (22) , Director (22) , Manager (14) , Analyst (13) , Care Coordinator (10) , Patient Advocate (9) , Registered Nurse (8) , Supervisor (8) , Business Analyst (7) , Customer Service Representative (CSR) (5) , Intake Specialist (5) , Provider Staffing (5) , Senior Business Analyst (5) , Team Lead (5) , Utilization Review Nurse (5)

What are the pros of working at CareCentrix according to real employee reviews?

"Great benefits and flexible." ((in 48 reviews)); "Great Work from home life" ((in 41 reviews)); "Great People and team members" ((in 30 reviews)); "Great PTO" ((in 13 reviews)); "Really cares about employees." ((in 11 reviews))

What are the cons of working at CareCentrix according to real employee reviews?

"Poor management, I'm sure some are ok however like most corporations allow Supervisors/Managers Tobe unchecked creating toxic environments" ((in 40 reviews)); "Senior leadership lacked the know how and experience" ((in 25 reviews)); "No work life balance if you want to move up within the company" ((in 22 reviews)); "No training program for newly hired leaders and barely 2 hours of on the job shadowing" ((in 20 reviews)); "Upper management (with some exceptions) is poor." ((in 13 reviews))

What are employees saying about CareCentrix layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CareCentrix layoffs and their outlook for job security at CareCentrix in 2026.

What are the top reviewed CareCentrix locations?

Tampa , Hartford , Overland Park , Phoenix , Stamford , Melville , New York , Orlando , Jacksonville , San Benito , Dallas , Olathe , Fort Lauderdale , Atlanta , Jersey City , Richmond , Virginia Beach , Saint Louis , Rochester , Syracuse , Louisville , Charlotte , Carrollton , Houston , Brighton , Memphis , Nashville , Indianapolis , Carlsbad , Concord

CareCentrix reviews

3.3

57% would recommend to a friend

(617 total reviews)

Haley Sofiane

56% approve of CEO

44% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (617 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

CareCentrix has an employee rating of 3.3 out of 5 stars, based on 617 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CareCentrix employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

617 reviews

4.0

Jan 4, 2021

Stable Employment and a Caring Company

Technical writer

Recommend

CEO approval

Business Outlook

Pros

I have been with the company for over 10 years, in various departments. It is very common for employees to carve out long term careers within this company. I recently finished a college degree which was completely reimbursed by the company. Overall, CareCentrix maintains a very positive workplace culture and atmosphere.

Cons

-Managers come and go -Pay could be more competitive for certain positions - Recent layoffs are troubling but hopefully not a sign of things to come

CareCentrix Response

5y

Thank you for positive your review of CareCentrix! We appreciate your many years with the company and your contributions to our success. And congratulations on your college degree! Fantastic news - we are pumped that you have been able to take advantage of our tuition reimbursement program. We thank you for sharing your thoughts around areas of opportunity, and we will consider these as we work to make CareCentrix an even better place to work. All the best as you continue in your career with CareCentrix!

4.0

Dec 29, 2020

Good job

Cse

Recommend

CEO approval

Business Outlook

Pros

Great Training and work environment.

Cons

Pay is less than it should be for my experience.

CareCentrix Response

5y

Thank you for your review of CareCentrix! We are glad to hear that you thought our training and work environment was great - we think so, too! We will consider your feedback relative to pay as we evaluate opportunities to stay ahead of the market. We currently offer all frontline team members a competitive starting salary, with career progression opportunities. We wish you the best in your future career endeavors.

5.0

Dec 29, 2020

Coordinator

Care coordinator

Recommend

CEO approval

Business Outlook

Pros

The CEO is a very kind man he cares for all his employees there is a lot of incentives and bonuses just for being a long time employee.

Cons

Depending on the department that you work in working your way up to leader ship is all about who you know and who you’re friends with. People get over look alot that are great employees.

CareCentrix Response

5y

Thank you for taking the time to leave a review. We appreciate your 5+ years with CareCentrix. We agree that our CEO, John Driscoll, is one of a kind and cares deeply for all of our team members. We believe that team members are the key to our success and reward accordingly when we exceed our performance objectives as a company. We promote a fair internal hiring process, aiming to select the most qualified candidate for the job. We also offer team members a number of tools and resources to help them grow professionally. If you have any concerns with the process or if we can help you to take charge of your career, please reach out to your manager or HR Business Partner. We wish you continued success with CareCentrix!

Viewing 511 - 513 of 617 Reviews

Jobs at CareCentrix

AVP - Provider Strategy & Contracting

Director – Product Management - DME

Accounts Payable Representative (Hybrid Remote - Overland Park, KS)

Physician Reviewer (Part Time)

CareCentrix

CareCentrix reviews

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Stable Employment and a Caring Company

Good job

Coordinator

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