CareCentrix reviews

First off training is non existent. I don't even know if we have an actual training department. You have to rely on everyone else and your own will to get you the knowledge you need. I believe this is the biggest problem because now you have a bunch of people who are new and don't have the tools needed to successfully do the job they were hired for. There is A LOT of work to be done and not enough employees, so those employees are so overworked its ridiculous. Thats why everyone looks stressed as mentioned in another review. Another huge issue is their are no real policies and procedures for the work being done on the floor. Everyone just does it the way they feel is right or was told was the right way by someone else who cant back up their reasoning because there is nothing in writing anywhere! There have been a lot of changes going on and they are trying to become more standardized but its a slow process.

CareCentrix is NOT patient focused. Major changes are made without being tested and researched FIRST. They do not provide adequate training for staff. They do not care about their employees. Not flexible. It's all about the bottom line $$$. Supervisors and upper management are not familiar with the positions below them BUT are able to make changes that look good on paper. It's almost impossible to get PTO last minute. If you have something come up unexpected be prepared to have PTO denied and take an occurrence if you do not show up. Occurrences do not fall off until 1 year after it was accrued. Be prepared for micromanagement madness!!!