CareCentrix reviews

3.3

57% would recommend to a friend

(617 total reviews)
avatar

Haley Sofiane

56% approve of CEO

44% positive business outlook

CareCentrix has an employee rating of 3.3 out of 5 stars, based on 617 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CareCentrix employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

617 reviews
1.0
Aug 2, 2014

RUN, RUN FAST THIS PLACE IS A DISASTER!!!!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

not many at all. It's time for some honest reviews on here since the last several are obvious bogus and probably posted by upper management. See cons as Pros are few and far between

Cons

The fact Care is even a part of this companies name is a disgrace in itself. Trust me when I say this place is a complete disaster all the way from the top to the bottom. Worst place I have ever worked by a mile. Employees are treated horribly and the patients aren't far behind. Change is coming, new CEO, blah blah blah, all this place does is tell lies and mislead. If you enjoy having zero training, being micromanaged like a little baby and having supervisors that can't even answer simple questions, than this is the place for you. You will get a generous PTO package whichs consists of time you can never take off or use. If your idea of advancement is not having to work Sundays anymore or getting to move your desk you will be happy. The best employees have left long ago, all that remains are those in the inner circle and those who kiss up to upper management and continue to do a horrible job day in and day out. The only thing worse than working here would be being a patient, good luck, you're gonna need it!!!!

4.0
Jul 26, 2014

Ever changing environment!!!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It's a good group of folks (fellow employees) to work with. Most employees understand the importance of the services that they're providing to the patients. You have to remember that the majority of the patients are going though a "life changing" experience that's new to them and they're not very familiar with. The whole process can be very frustrating for a "new" patient. However, there is reward and satisfaction in putting a smile on someone's face over the phones. It goes a long way...

Cons

They could use more automation when it comes to their internal processes and systems. Their current processes and procedures are sometimes frustrating because you're having to "manually" research the majority of the accounts. Too much time is spent looking things up manually. "Let me put you on hold while I look that up"...

5.0
Jul 10, 2014
Recommend
CEO approval
Business Outlook

Pros

The new executive team is really interested in what associates have to say through focus groups, update meetings and informal ad-hoc conversations. Changes are happening to make processes more efficient, improve system performance, and address day-to-day operational issues that haven't been addressed in the past.

Cons

There are lots of changes, so you need to be flexible. Some people adapt to change better than others, so we are all helping each other through the various stages.

Viewing 580 - 582 of 617 Reviews

Glassdoor has 649 CareCentrix reviews submitted anonymously by CareCentrix employees. Read employee reviews and ratings on Glassdoor to decide if CareCentrix is right for you.