CareCentrix reviews

3.3

57% would recommend to a friend

(617 total reviews)
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Haley Sofiane

56% approve of CEO

44% positive business outlook

CareCentrix has an employee rating of 3.3 out of 5 stars, based on 617 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CareCentrix employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

617 reviews
3.0
Nov 22, 2012

Customer Service/ Windsor, CT

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I've not been working too long with this company but i like the fact that when my shift is over, i am out the door. Most of my past jobs i always have to work beyond my cut off time. That is the only pro that i can think of working in this position. Training was the best part of this job until you get on the call Center floor, which is hell.

Cons

First and fore most i am very thankful for a job. but this one is the worst i've ever held. The hiring process was absolutely ridiculous, the background check is out of this world. KMBS goes so deep in your background check if you quote something wrong on your job application, it will bite you in the butt. They go deep into everything except for the PAY. The PAY absolutely sucks and that is the only reason i have no interest in holding onto this job. I'm putting a lot of emphasis on the salary because they talk about everything but they DO NOT touch on your pay until the very last second. Very misleading in some ways, at least in my case.

2.0
Oct 11, 2012

Nice people, disorganized process

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pay is good. Staff is very professional. I really enjoyed working with my coworkers, but ultimately left because nothing was improving and it seemed as though I had to work long hours every day just to keep from getting behind. No work/life balance at all.

Cons

The processes they have in place for patients to get what they need just does not work. There are too many people involved, and this leaves many dissatisfied patients and hospitals.

2.0
Aug 27, 2012

Toxic environment

Recommend
CEO approval
Business Outlook

Pros

Will work with you if you want to use PTO; Location... I'd say that's about it.

Cons

Negative environment; No team work; Lack of internal communication; Fire happy; Set you up to fail. Everyone is waiting to see who going to walk the plank each week. Unstable and ever changing from day to day.

Viewing 610 - 612 of 617 Reviews

Glassdoor has 649 CareCentrix reviews submitted anonymously by CareCentrix employees. Read employee reviews and ratings on Glassdoor to decide if CareCentrix is right for you.