Does CareCentrix pay their employees well?

According to anonymously submitted Glassdoor reviews, CareCentrix employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at CareCentrix. This rating has been stable over the past 12 months.

How satisfied are employees working at CareCentrix?

57% of CareCentrix employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CareCentrix 3.7 out of 5 for work life balance, 3.8 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at CareCentrix?

Customer Service Representative (22) , Director (22) , Manager (14) , Analyst (13) , Care Coordinator (10) , Patient Advocate (9) , Registered Nurse (8) , Supervisor (8) , Business Analyst (7) , Customer Service Representative (CSR) (5) , Intake Specialist (5) , Provider Staffing (5) , Senior Business Analyst (5) , Team Lead (5) , Utilization Review Nurse (5)

What are the pros of working at CareCentrix according to real employee reviews?

"Great benefits and flexible." ((in 57 reviews)); "Great Work from home life" ((in 39 reviews)); "Great People and team members" ((in 28 reviews)); "Company fosters Great work life balance" ((in 22 reviews)); "Really cares about employees." ((in 15 reviews))

What are the cons of working at CareCentrix according to real employee reviews?

"Senior leadership lacked the know how and experience" ((in 25 reviews)); "poor training however they expect quality work and will write you up for it" ((in 23 reviews)); "Supervisors and upper management are not familiar with the positions below them BUT are able to make changes that look good on paper." ((in 12 reviews)); "Managers and directors are best friends and have personal relationships." ((in 12 reviews)); "After leaving this company I have realized how much this company abuses certain employees as well as Supervisors allow other employees to do next to no work at all." ((in 10 reviews))

What are employees saying about CareCentrix layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CareCentrix layoffs and their outlook for job security at CareCentrix in 2026.

What are the top reviewed CareCentrix locations?

Tampa , Hartford , Overland Park , Phoenix , Stamford , Melville , New York , Orlando , Jacksonville , San Benito , Dallas , Olathe , Fort Lauderdale , Atlanta , Jersey City , Richmond , Virginia Beach , Saint Louis , Rochester , Syracuse , Louisville , Charlotte , Carrollton , Houston , Brighton , Memphis , Nashville , Indianapolis , Carlsbad , Concord

CareCentrix reviews

3.3

57% would recommend to a friend

(617 total reviews)

Haley Sofiane

56% approve of CEO

44% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.8

Culture & values

3.7

Work/Life balance

3.5

Compensation and benefits

3.4

Senior management

3.3

Career opportunities

CareCentrix has an employee rating of 3.3 out of 5 stars, based on 617 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CareCentrix employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

617 reviews

5.0

Jan 30, 2026

Pretty decent

Patient advocate

Recommend

CEO approval

Business Outlook

Pros

Benefits(Health,Dental/Vision) PTO/PST Pay and Compensation

Cons

None really, was just bummed about how it ended. Upeer leadership was very transparent about what the dept future was heading towards though, so I appreciate it

CareCentrix Response

4mo

Thank you for sharing your experience. We’re pleased to hear you found value in our benefits and compensation, and that these positively impacted your time with us. We also appreciate your recognition of our leadership team’s transparency. Open communication is important to us, especially during times of change. While it’s never easy when a chapter ends, we appreciate your contributions and wish you continued success in the future.

5.0

Jan 29, 2026

Very good company

Nurse

Recommend

CEO approval

Business Outlook

Pros

Lots of care for the employees. Benefits were great.

Cons

Reduction in force caused layoffs

CareCentrix Response

4mo

Thank you for your review. We’re grateful for your kind words and feedback. We value the contributions you made during your time at CareCentrix and wish you the very best in your next chapter.

3.0

Jan 25, 2026

Employee Review

Pac coordinator

Recommend

CEO approval

Business Outlook

Pros

Flexible scheduling with no set times for breaks or lunches Opportunities for renegotiation and open communication about work terms Availability of financial assistance and room & board support in the event of a catastrophic disaster

Cons

Barely any overtime; if overtime is available, you must be approved, placed on a list, and selected — and selection is rare Heavy micromanagement throughout the day Constant check-ins are required to receive work assignments Failure to respond immediately can result in being pulled into a one-on-one meeting No flexibility to work at your own pace; management controls when and how fast you work There are 10 different processes, each with roughly 20 steps, which can be overwhelming Processes frequently change, making them difficult to keep up with You are expected to constantly reference the DLP to avoid missing steps Missing a single step requires reworking the entire task, even if 40 minutes to an hour was already spent on it

CareCentrix Response

4mo

Thank you for taking the time to share your feedback. We’re glad to hear you valued the flexibility, open communication and the support programs available to employees during difficult circumstances. We also appreciate your candid input regarding oversight, processes, and workload. Feedback like this is important as we continue to evaluate how we balance quality, compliance, and employee autonomy, and where we can simplify processes. Thank you again for sharing your perspective. We appreciate your contributions and wish you continued success in the future.

Viewing 7 - 9 of 617 Reviews

Jobs at CareCentrix

Physician Reviewer (Part Time)

AVP - Planning and Performance

AVP - Provider Strategy & Contracting

CareCentrix

CareCentrix reviews

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Pretty decent

Very good company

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