CareCentrix reviews

3.3

57% would recommend to a friend

(617 total reviews)
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Haley Sofiane

56% approve of CEO

44% positive business outlook

CareCentrix has an employee rating of 3.3 out of 5 stars, based on 617 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CareCentrix employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

617 reviews
1.0
Jan 22, 2024

Welcome to “unprofessional at its finest”

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

PTO, Benefits, nice health insurance policies.

Cons

This place is one of those places where they play “we are like a family here” first red flag for you to run. They micromanage you, and everyone knows when your micromanaged your work life balance is probably zero too. They are begging for reviews so they know they are an awful place to work. I’ve worked in some pretty tough call centers but this tops the cake and the worst part is this isn’t even in person it’s a remote job. Don’t be lured in by the antics and thinking it’s remote so it won’t be that bad. This place isn’t looking out for your best interest they are looking to fill their need and maybe you later. To add when I enter a contract with you, you better come clear and to the table with everything that same day. Fyi keep it business, this isn’t a place for personal talk or tea talk. We didn’t come to make friends I want to do a job and not listen to the bs. I’m not your friend I’m your employee. People here are seriously backwards. If your friend tells you come work here with me, you should rethink your friendship cause that’s exactly what you mean to that friend quick referral money and you get to suffer with me. Do better this place isn’t it.

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CareCentrix Response
2y
It is disappointing to read your comments, as your experience does not align with the values we promote at CareCentrix. We wish you had spoken with your Human Resources Business Partner to discuss your concerns so we could address them in more detail. We will share your feedback with our leadership team in an effort to drive improvements. We wish you success in your next role.
5.0
Jan 7, 2024

Values employees, good benefits

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I truly feel that leadership values the opinions and ideas of those underneath them. Overall it’s a great place to work, I love the remote flexibility and they offer good pay and benefits

Cons

Some departments are hard to work with or hard to get a hold of

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CareCentrix Response
2y
Thank you for your kind words. We're happy to read you enjoy working at CareCentrix and that you appreciate the total compensation and benefit packages we offer to our team members. Thank you for your contributions!
5.0
Nov 19, 2023
Recommend
CEO approval
Business Outlook

Pros

Work life balance, opportunity to earn incentive, opportunity to learn new things, great work values and diverse culture

Cons

Communication is sometimes poor between management and employees

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CareCentrix Response
2y
Thank you for your feedback, and also for your contributions as a Care Coordinator at CareCentrix. It's terrific to read that you enjoy many of the benefits we offer. Thank you also for providing suggestions on how we can improve our communications across the company. We will share your comments with the leadership team and strive to be better.
Viewing 106 - 108 of 617 Reviews

Glassdoor has 649 CareCentrix reviews submitted anonymously by CareCentrix employees. Read employee reviews and ratings on Glassdoor to decide if CareCentrix is right for you.