Does CareCentrix pay their employees well?

According to anonymously submitted Glassdoor reviews, CareCentrix employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at CareCentrix. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at CareCentrix?

57% of CareCentrix employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CareCentrix 3.7 out of 5 for work life balance, 3.8 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at CareCentrix?

Customer Service Representative (22) , Director (22) , Manager (14) , Analyst (13) , Care Coordinator (10) , Patient Advocate (9) , Registered Nurse (8) , Supervisor (8) , Business Analyst (7) , Customer Service Representative (CSR) (5) , Intake Specialist (5) , Provider Staffing (5) , Senior Business Analyst (5) , Team Lead (5) , Utilization Review Nurse (5)

What are the pros of working at CareCentrix according to real employee reviews?

"Great benefits and flexible." ((in 54 reviews)); "Work from home, fair compensation" ((in 39 reviews)); "Great People and team members" ((in 28 reviews)); "Really cares about employees." ((in 15 reviews)); "Salaries are also very competitive." ((in 11 reviews))

What are the cons of working at CareCentrix according to real employee reviews?

"Poor management, I'm sure some are ok however like most corporations allow Supervisors/Managers Tobe unchecked creating toxic environments" ((in 44 reviews)); "Senior leadership lacked the know how and experience" ((in 25 reviews)); "No training program for newly hired leaders and barely 2 hours of on the job shadowing" ((in 24 reviews)); "No work life balance if you want to move up within the company" ((in 21 reviews)); "Managers and directors are best friends and have personal relationships." ((in 12 reviews))

What are employees saying about CareCentrix layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CareCentrix layoffs and their outlook for job security at CareCentrix in 2026.

What are the top reviewed CareCentrix locations?

Tampa , Hartford , Overland Park , Phoenix , Stamford , Melville , New York , Orlando , Jacksonville , San Benito , Dallas , Olathe , Fort Lauderdale , Atlanta , Jersey City , Richmond , Virginia Beach , Saint Louis , Rochester , Syracuse , Louisville , Charlotte , Carrollton , Houston , Brighton , Memphis , Nashville , Indianapolis , Carlsbad , Concord

CareCentrix reviews

3.3

57% would recommend to a friend

(617 total reviews)

Haley Sofiane

56% approve of CEO

44% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (617 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

CareCentrix has an employee rating of 3.3 out of 5 stars, based on 617 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CareCentrix employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

617 reviews

5.0

Mar 22, 2022

Best place to work

Team lead

Recommend

CEO approval

Business Outlook

Pros

They live up to their mission and values

Cons

Transitioned to work from home

CareCentrix Response

4y

Thank you for your comments. It is nice to read that you enjoy working at CareCentrix, and specifically that you feel we live by our core values. We recognize that the transition to working from home was a big change for our team members. If there is anything we can do to help assist you, please reach out to your manager and/or your HR Business Partner. Thank you for your contributions!

5.0

Mar 19, 2022

Great culture

Product manager

Recommend

CEO approval

Business Outlook

Pros

Love my team. kind, caring and hard working.

Cons

Wish there was a longer parental benefit.

CareCentrix Response

4y

Thank you for writing a review and sharing your comments on your experience working at CareCentrix. It is great to read that you are pleased with your team and the culture that we strive to promote here. Regarding the parental benefits, we will continue to review and explore opportunities to further improve our Total Rewards offerings to meet the evolving needs of our team members. Thank you for all of your contributions, and we wish you continued success with our company!

3.0

Mar 10, 2022

Sales with out Commission

Patient advocate

Recommend

CEO approval

Business Outlook

Pros

CareCentrix is a good company. The benefits are great. They seem to care for their employees and show it by remembering their birthdays and providing a lot of supplemental benefits that the partially pay for.

Cons

The Patient Advocate role is a sales role. They have an entire Matrix of numbers you have to hit in order to keep your job. Micromanagement is the name of the game. They scrutinize everything you do. You will get an email everyday about things you are doing wrong. If you do manage to hit their numbers then you will be qualified to get a monthly bonus of a whole $450.00. Given the amount of work they want you to do with an hourly rate of $17 an hour and only 2 weeks of vacation. It is just not worth what you have to put up with. If you want a sales job then just keep looking. If you want to work your butt off for very little pay and a huge amount of micromanagement then get a job here.

CareCentrix Response

4y

Thank you for providing your feedback and sharing your experience with CareCentrix. We are sorry to hear that your time with our company was not more positive and that the role did not meet your expectations. Our Patient Advocates are responsible for ensuring we help our patients get access to the necessary clinical services to help them age or heal at home. While there are service expectations for this role, this is not a sales position. We pride ourselves on offering a competitive Total Rewards package inclusive of base comp, bonus incentives and various other benefits. We will share your feedback with our leadership team to review and help drive necessary improvements. We wish you success in your future endeavors and thank you again for your comments.

Viewing 211 - 213 of 617 Reviews

Jobs at CareCentrix

Director – Product Management - Durable Medical Equipment & Sleep

Accounts Payable Representative (Hybrid Remote - Overland Park, KS)

CareCentrix

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