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      CareCentrix

      Engaged Employer

      CareCentrix reviews

      3.3

      57% would recommend to a friend

      (617 total reviews)
      avatar

      Haley Sofiane

      56% approve of CEO

      44% positive business outlook

      Ratings by demographic groups

      CareCentrix has an employee rating of 3.3 out of 5 stars, based on 617 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CareCentrix employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

      Reviews by job title

      617 reviews
      5.0
      Sep 14, 2021

      Great organization!

      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      The organization offers flexibility, growth opportunities and is a fun place to work! Fast paced environment.

      Cons

      Fast paced environment is not for everyone- but if you enjoy a fast paced this is the place to be.

      avatar
      CareCentrix Response
      4y
      Thank you for taking the time to leave a review! We are so pleased to read that you enjoy our fun and fast-paced environment and that you think our management team is great. . . .we think so, too! Thank you for your 10+ years of service with CareCentrix and for leadership. We wish you continued success in your career here.
      1.0
      Sep 3, 2021

      Incompetence Meets Arrogance

      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      - 95% of the people (excluding senior “leadership”) are phenomenal - Pay and benefits are strong - Voice of the Employee team does great work and makes the day-to-day fun for the majority of employees

      Cons

      There is one con, which unfortunately ruins all aspects of the company: senior “leadership.” The CEO does not realize that his direct reports create a toxic culture, actively undermine his attempts to create consensus, and are distrustful, vindictive, and incapable. While I left on my own, these “leaders” actively sacrificed all of my peers to save face when they make catastrophic mistakes (which happens virtually daily). If you are looking to work for people who are both incapable and arrogant - you have found the perfect home. You will not be respected and should not trust this company with your time, talent, and career.

      avatar
      CareCentrix Response
      4y
      Thank you for taking the time to leave a review. We appreciate your positive feedback regarding the VOE, our Total Rewards package and the team in general. We're disappointed to read your feedback about senior leadership, as this does not reflect our values or the culture we strive hard to create. We take your comments seriously and will work to drive related improvements. Thank you for your service with CareCentrix and best wishes in your future endeavors.
      4.0
      Aug 21, 2021

      good company

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      good training, help people, decent salary

      Cons

      they let us go do to covid

      avatar
      CareCentrix Response
      4y
      Thank you for your review and providing positive feedback in regards to the compensation, training and the opportunity to help others. We appreciate your service and dedication to our members as a customer service representative. We wish you all the best in your future career endeavors.
      Viewing 250 - 252 of 617 Reviews
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      ReviewsCareCentrix reviews

      Glassdoor has 649 CareCentrix reviews submitted anonymously by CareCentrix employees. Read employee reviews and ratings on Glassdoor to decide if CareCentrix is right for you.