Does CareCentrix pay their employees well?

According to anonymously submitted Glassdoor reviews, CareCentrix employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at CareCentrix. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at CareCentrix?

57% of CareCentrix employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CareCentrix 3.7 out of 5 for work life balance, 3.8 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at CareCentrix?

Customer Service Representative (22) , Director (22) , Manager (14) , Analyst (13) , Care Coordinator (10) , Patient Advocate (9) , Registered Nurse (8) , Supervisor (8) , Business Analyst (7) , Customer Service Representative (CSR) (5) , Intake Specialist (5) , Provider Staffing (5) , Senior Business Analyst (5) , Team Lead (5) , Utilization Review Nurse (5)

What are the pros of working at CareCentrix according to real employee reviews?

"Great benefits and flexible." ((in 50 reviews)); "option to work from home is nice" ((in 39 reviews)); "Great People and team members" ((in 30 reviews)); "Really cares about employees." ((in 12 reviews)); "20 days of PTO (you really need it with all of the insane issues you deal with), co" ((in 11 reviews))

What are the cons of working at CareCentrix according to real employee reviews?

"No training program for newly hired leaders and barely 2 hours of on the job shadowing" ((in 25 reviews)); "Senior leadership lacked the know how and experience" ((in 25 reviews)); "No work life balance if you want to move up within the company" ((in 20 reviews)); "Supervisors and upper management are not familiar with the positions below them BUT are able to make changes that look good on paper." ((in 12 reviews)); "Managers and directors are best friends and have personal relationships." ((in 12 reviews))

What are employees saying about CareCentrix layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CareCentrix layoffs and their outlook for job security at CareCentrix in 2026.

What are the top reviewed CareCentrix locations?

Tampa , Hartford , Overland Park , Phoenix , Stamford , Melville , New York , Orlando , Jacksonville , San Benito , Dallas , Olathe , Fort Lauderdale , Atlanta , Jersey City , Richmond , Virginia Beach , Saint Louis , Rochester , Syracuse , Louisville , Charlotte , Carrollton , Houston , Brighton , Memphis , Nashville , Indianapolis , Carlsbad , Concord

CareCentrix reviews

3.3

57% would recommend to a friend

(617 total reviews)

Haley Sofiane

56% approve of CEO

44% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (617 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

CareCentrix has an employee rating of 3.3 out of 5 stars, based on 617 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CareCentrix employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

617 reviews

4.0

Aug 16, 2021

Not so bad

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

People are nice and pay is good. Good place to work at

Cons

Accountability and communication with the employees of the job is not good

CareCentrix Response

4y

Thank you for review. We're glad to read that you enjoyed working at CareCentrix and found the people to be nice - we couldn't agree more! We offer a competitive Total Rewards package and are glad that you felt the pay was good. We appreciate your comments around communication and will work to drive improvements in this area. Thank you for your service and best of luck in the next chapter of your career.

2.0

Jul 26, 2021

Sad Changes

Director

Recommend

CEO approval

Business Outlook

Pros

Great CEO, mission, vision and values.

Cons

Those below C-suite don’t walk the talk. Those making changes aren’t in the trenches.

CareCentrix Response

4y

Thank you for your feedback. We are pleased to read that you were happy with our CEO, mission, vision, and values while employed at CareCentrix - we think they are quite special, too! We also appreciate your recommendations for improvements. As a company, we work hard to live our core values of "We Care," and "We Strive For Excellence." It is super important that our team members' ideas, solutions, and voices are heard. We will discuss your comments as a leadership team, and strive to be better. We wish you much success in your future endeavors. Thank you.

3.0

Jul 26, 2021

Gre

Network management coordinator

Recommend

CEO approval

Business Outlook

Pros

The belief of the company

Cons

Each departmental goal are not intertwined within each other.

CareCentrix Response

4y

Thank you very much for your feedback and for your belief in CareCentrix. As a leader in helping people heal and age at home, we strive every day for excellence and work hard to provide the absolute best service to our patients, customers and providers. Thank you as well for your suggestions on improving our cross-department effectiveness and breaking down silos. We will leverage your feedback to drive improvements. Thank you again and best of luck in the future.

Viewing 253 - 255 of 617 Reviews

Jobs at CareCentrix

Director – Product Management - Durable Medical Equipment & Sleep

Accounts Payable Representative (Hybrid Remote - Overland Park, KS)

CareCentrix

CareCentrix reviews

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Reviews by job title

Not so bad

Sad Changes

Gre

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