Does CareCentrix pay their employees well?

According to anonymously submitted Glassdoor reviews, CareCentrix employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at CareCentrix. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at CareCentrix?

57% of CareCentrix employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CareCentrix 3.7 out of 5 for work life balance, 3.8 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at CareCentrix?

Customer Service Representative (22) , Director (22) , Manager (14) , Analyst (13) , Care Coordinator (10) , Patient Advocate (9) , Registered Nurse (8) , Supervisor (8) , Business Analyst (7) , Customer Service Representative (CSR) (5) , Intake Specialist (5) , Provider Staffing (5) , Senior Business Analyst (5) , Team Lead (5) , Utilization Review Nurse (5)

What are the pros of working at CareCentrix according to real employee reviews?

"Great benefits and flexible." ((in 50 reviews)); "option to work from home is nice" ((in 39 reviews)); "Great People and team members" ((in 30 reviews)); "Really cares about employees." ((in 12 reviews)); "20 days of PTO (you really need it with all of the insane issues you deal with), co" ((in 11 reviews))

What are the cons of working at CareCentrix according to real employee reviews?

"No training program for newly hired leaders and barely 2 hours of on the job shadowing" ((in 25 reviews)); "Senior leadership lacked the know how and experience" ((in 25 reviews)); "No work life balance if you want to move up within the company" ((in 20 reviews)); "Supervisors and upper management are not familiar with the positions below them BUT are able to make changes that look good on paper." ((in 12 reviews)); "Managers and directors are best friends and have personal relationships." ((in 12 reviews))

What are employees saying about CareCentrix layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CareCentrix layoffs and their outlook for job security at CareCentrix in 2026.

What are the top reviewed CareCentrix locations?

Tampa , Hartford , Overland Park , Phoenix , Stamford , Melville , New York , Orlando , Jacksonville , San Benito , Dallas , Olathe , Fort Lauderdale , Atlanta , Jersey City , Richmond , Virginia Beach , Saint Louis , Rochester , Syracuse , Louisville , Charlotte , Carrollton , Houston , Brighton , Memphis , Nashville , Indianapolis , Carlsbad , Concord

CareCentrix reviews

3.3

57% would recommend to a friend

(617 total reviews)

Haley Sofiane

56% approve of CEO

44% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

CareCentrix has an employee rating of 3.3 out of 5 stars, based on 617 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CareCentrix employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

617 reviews

2.0

Jun 26, 2021

Had potential, but lost its way.

Tampa employee

Recommend

CEO approval

Business Outlook

Pros

Potential to make a difference.

Cons

Old and antiquated tools, systems and business processes.Nepotism and favoritism runs rampant there. If you can tell jokes and run to get the boss coffee ,you'll have a safe space even when you have zero skills and value add to the position. Management is unprofessional and untrustworthy. Attempts have been made to turn the place around, but until they get rid of the cancerous cells, the cancer will continue to grow.

CareCentrix Response

5y

Thank you for taking the time to provide your feedback. We are very disappointed to read that you are unhappy with CareCentrix. As a current team member you know that one of our core values is, "We Strive For Excellence." We recognize that there is room for improvement, and we will work with our leadership team to try to identify and address concerns that you have mentioned in your review. We partner closely with our leaders to ensure they have the right skills and competencies to be successful leaders. We will take your feedback as an opportunity to work further to improve the current environment. Please reach out to me as the Head of Human Resources or to anyone on the Human Resources Business Partner team to discuss ideas and solutions to make things better. Thanks again for your feedback.

4.0

Jun 25, 2021

Great

Credentialing specialist

Recommend

CEO approval

Business Outlook

Pros

great manager and coworkers, very friendly and great environment

Cons

different managers had different managing styles so it was hard to adjust if promoted to a new team

CareCentrix Response

5y

Thank you very much for your feedback. We are pleased to read that you enjoyed working at CareCentrix. We are happy that you experienced the benefit of working in a friendly and supportive culture. That's fantastic! We thank you for your contributions, and wish you success in your next position.

4.0

Jun 24, 2021

Longest Employment

Team lead

Recommend

CEO approval

Business Outlook

Pros

PTO ADDITIONAL COMPANY BENEFITS DIRECT TEAM - Great dynamics. Voice of the Employee

Cons

I recommend additional system enhancements.

CareCentrix Response

5y

Thank you very much for your review. We are pleased to read that you enjoy working at CareCentrix and that you have had a very successful 10+ years with us! That's terrific! We are also happy to read that you enjoy our company benefits, including our Voice of the Employee (VOE) group! The VOE is a pretty awesome team of individuals who work diligently to ensure our team members stay connected and engaged while also having some FUN! Thank you also for your comments on system enhancements - please know that we are working very hard to continuously make improvements to our technology to better serve our team members and our customers. Thank you again for your contributions, and we wish you continued success at CareCentrix!

Viewing 259 - 261 of 617 Reviews

Jobs at CareCentrix

Director – Product Management - Durable Medical Equipment & Sleep

Accounts Payable Representative (Hybrid Remote - Overland Park, KS)

CareCentrix

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Had potential, but lost its way.

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