Does CareCentrix pay their employees well?

According to anonymously submitted Glassdoor reviews, CareCentrix employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at CareCentrix. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at CareCentrix?

57% of CareCentrix employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CareCentrix 3.7 out of 5 for work life balance, 3.8 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at CareCentrix?

Customer Service Representative (22) , Director (22) , Manager (14) , Analyst (13) , Care Coordinator (10) , Patient Advocate (9) , Registered Nurse (8) , Supervisor (8) , Business Analyst (7) , Customer Service Representative (CSR) (5) , Intake Specialist (5) , Provider Staffing (5) , Senior Business Analyst (5) , Team Lead (5) , Utilization Review Nurse (5)

What are the pros of working at CareCentrix according to real employee reviews?

"Great benefits and flexible." ((in 50 reviews)); "work from home was nice" ((in 36 reviews)); "Great People and team members" ((in 26 reviews)); "20 days of PTO (you really need it with all of the insane issues you deal with), co" ((in 14 reviews)); "Really cares about employees." ((in 12 reviews))

What are the cons of working at CareCentrix according to real employee reviews?

"Poor management, I'm sure some are ok however like most corporations allow Supervisors/Managers Tobe unchecked creating toxic environments" ((in 44 reviews)); "Senior leadership lacked the know how and experience" ((in 24 reviews)); "No work life balance if you want to move up within the company" ((in 21 reviews)); "I had almost no training and didn't know how to do my job." ((in 20 reviews)); "Managers and directors are best friends and have personal relationships." ((in 12 reviews))

What are employees saying about CareCentrix layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CareCentrix layoffs and their outlook for job security at CareCentrix in 2026.

What are the top reviewed CareCentrix locations?

Tampa , Hartford , Overland Park , Phoenix , Stamford , Melville , New York , Orlando , Jacksonville , San Benito , Dallas , Olathe , Fort Lauderdale , Atlanta , Jersey City , Richmond , Virginia Beach , Saint Louis , Rochester , Syracuse , Louisville , Charlotte , Carrollton , Houston , Brighton , Memphis , Nashville , Indianapolis , Carlsbad , Concord

CareCentrix reviews

3.3

57% would recommend to a friend

(617 total reviews)

Haley Sofiane

56% approve of CEO

44% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.8

Culture & values

3.7

Work/Life balance

3.5

Compensation and benefits

3.4

Senior management

3.3

Career opportunities

CareCentrix has an employee rating of 3.3 out of 5 stars, based on 617 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CareCentrix employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

617 reviews

5.0

Mar 15, 2021

Hands down, the best organization to work for!

Director

Recommend

CEO approval

Business Outlook

Pros

Inclusion, Advancement Opportunities, Future State of Health Care

Cons

Communication across interdepartmental teams could and should improve

CareCentrix Response

5y

Thank you very much for your review. We are super excited to read that you feel we are "hands down the best organization to work for!" Wow, that's fantastic! We work hard to provide and foster a culture that is caring and supportive for our team members. Thank you also for your suggestions on improving inter-departmental communications. We will work hard to improve and be better in this area. We wish you continued success in your role, and thank you again for your contributions at CareCentrix.

5.0

Mar 15, 2021

Great Place to Work

Manager

Recommend

CEO approval

Business Outlook

Pros

Supportive Leadership, Flexibility, Great Culture,

Cons

Benefits need to be expanded

CareCentrix Response

5y

Thank you very much for your comments. We are happy to read that you enjoy the work environment at CareCentrix. As you know, we work diligently to create a culture that is supportive and caring, and that positively impacts our team members and the customers we serve. We reguarly review the Total Rewards package provided to our team members to ensure we are competitive in the market. If you have any additional suggestions on what benefits we should consider, please reach our to our HR team. Thank you again for your contributions and leadership.

5.0

Mar 14, 2021

Good Company!

Senior specialist

Recommend

CEO approval

Business Outlook

Pros

I have been with the company in a Senior individual contributor position for the last 4.5 years. In those years, I have been given ample opportunity to grow my skillset and experience, and feel that my opinion, recommendations or ideas are heard and often time acted on.

Cons

Sub-cultures within the various departments.

CareCentrix Response

5y

Thank you very much for your comments and review. We are are pleased to read that your ideas and opinions are being recognized and implemented - that is very important to the success of our company and culture. As you know, we strive for excellence, and many of our best ideas and solutions come from our team members. Thank you also for sharing your thoughts on areas of opportunity. We will act on your feedback, and try to improve our cross-team partnerships. We wish you continued success at CareCentrix, and thank you again for all of your contributions.

Viewing 277 - 279 of 617 Reviews

Jobs at CareCentrix

Director – Product Management - Durable Medical Equipment & Sleep

Accounts Payable Representative (Hybrid Remote - Overland Park, KS)

CareCentrix

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