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      CareFirst BlueCross BlueShield

      Engaged Employer

      CareFirst BlueCross BlueShield reviews

      3.8

      66% would recommend to a friend

      (880 total reviews)

      Ja’Ron Bridges

      89% approve of CEO

      64% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      3.8

      Culture & values

      3.7

      Work/Life balance

      3.7

      Compensation and benefits

      3.4

      Career opportunities

      3.2

      Senior management

      CareFirst BlueCross BlueShield has an employee rating of 3.8 out of 5 stars, based on 880 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CareFirst BlueCross BlueShield employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      880 reviews
      3.0
      Apr 9, 2010

      A safe and respectable place to work. But it's like working for a giant bureaucracy.

      Intern
      Recommend
      CEO approval
      Business Outlook

      Pros

      * The job is really easy and flexible * Management treated employee with flexible and respect * The job was stable in terms of personal situations. Many people had the option to work from home * Overall, there are some bright people in the organization

      Cons

      * No one is really accountable for anything because of the organization's bureaucratic structure. There are alot of "freeloaders" * Some managers have a pretty bad attitude. Very hierarchical. Many directors' brilliance is shadowed my their arrogance. * No one is really responsible for their fault. It's easy to blame job to someone else.

      2.0
      Nov 29, 2008

      History of huge golden parachutes for overpaid executives while demanding more from the employees and giving them less.

      Senior programmer analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      It used to be a good place to work. It isn't anymore.

      Cons

      Clueless management. Letting a manager stay when she can't keep people on her team, averages 150% turnover, and abuses her employees. Upper management takes huge bonuses while severely limiting or freezing raises for the average employee and charging more and more for employee benefits. The Board of Directors rubber stamp whatever the CEO wants, they are asleep at the wheel.

      3.0
      Aug 19, 2008

      Be Flexible

      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      There are great opportunities to learn new skills. If flexible and a go-getter, there are always great opportunities to get promoted. The company has typically done a great job in training employees on new skill sets. The company is going though a lot of change so new employees must be willing to cope with constant change and rework. If looking for a position in Owings Mills, a candidate would be more successful than at any other location. The overall benefits at CareFirst are excellent but the pay lags overall which means that highly skilled positions can freqently not be filled.

      Cons

      CareFirst is very bureaucratic and it can be a very frustrating environment especially for new employees. A lot of things get done despite the chaotic management approach and the constant change in direction. Executive management tends to be unfocused. They do not see things through when the process gets painful so buy in to new strategies are not accepted without a high degree of cynicism. Divisions are not collaborative and tend to work against each other. The DC and MD plans merged 10 year years ago but there is still a predominant us vs them attitude which can be a hindrance. Think twice about accepting a key position in DC since the company has been very ineffective in bringing together all the regional offices effectively.

      Viewing 367 - 369 of 880 Reviews
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      ReviewsCareFirst BlueCross BlueShield reviews

      Glassdoor has 1,029 CareFirst BlueCross BlueShield reviews submitted anonymously by CareFirst BlueCross BlueShield employees. Read employee reviews and ratings on Glassdoor to decide if CareFirst BlueCross BlueShield is right for you.