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      CareFirst BlueCross BlueShield

      Engaged Employer

      CareFirst BlueCross BlueShield reviews

      3.8

      67% would recommend to a friend

      (878 total reviews)

      Ja’Ron Bridges

      85% approve of CEO

      66% positive business outlook

      Ratings by category

      4.4

      Diversity & inclusion

      3.9

      Culture & values

      3.8

      Work/Life balance

      3.7

      Compensation and benefits

      3.3

      Career opportunities

      3.2

      Senior management

      CareFirst BlueCross BlueShield has an employee rating of 3.8 out of 5 stars, based on 878 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CareFirst BlueCross BlueShield employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      878 reviews
      3.0
      Dec 27, 2025

      alright place to work at

      Medical claims processor
      Recommend
      CEO approval
      Business Outlook

      Pros

      no micromanaging, supervisors/managers are easy to work with

      Cons

      unrealistic work load, poor training, overworked

      3.0
      Dec 15, 2025

      Solid Experience, But Communication Needs Improvement

      Operations supervisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Some supportive teammates who were knowledgeable and willing to help when needed Opportunity to gain experience in a fast-paced environment Exposure to complex workflows and cross-functional collaboration Remote/hybrid flexibility (if applicable) Good work-life balance during non-peak periods

      Cons

      Lack of transparency around long-term stability and organizational changes Limited communication from leadership during periods of uncertainty Decisions that significantly impacted employees were sometimes communicated late or with little explanation Career growth opportunities felt unclear or inconsistent

      4.0
      Oct 3, 2025

      Good, for a Health Insurance Company

      Learning and development specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      For the most part, they really do seem to care about their employees. But it’s very dependent on department. They’re trying to do things that would help grow the company. Benefits are pretty good, except the rising OOP max every year.

      Cons

      I mean… it’s a health insurance company. Some of the plans we administer are heart breaking and soul-sucking. The WFH model is great, in theory, but it’s really inefficient when you’re a new hire and trying to get help. Virtual training is so hard, and the few ruin it for the many. They having to be saving absolutely bundles of money on utilities, but those folks who had to up their data usage, have increased electricity usage, etc. have taken on the costs w/ little increase in pay.

      Viewing 19 - 21 of 878 Reviews
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      ReviewsCareFirst BlueCross BlueShield reviews

      Glassdoor has 1,026 CareFirst BlueCross BlueShield reviews submitted anonymously by CareFirst BlueCross BlueShield employees. Read employee reviews and ratings on Glassdoor to decide if CareFirst BlueCross BlueShield is right for you.