Does Carenet Health pay their employees well?

According to anonymously submitted Glassdoor reviews, Carenet Health employees rate their compensation and benefits as 2.2 out of 5. Find out more about salaries and benefits at Carenet Health. This rating has decreased by 13% over the last 12 months.

How satisfied are employees working at Carenet Health?

29% of Carenet Health employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Carenet Health 2.6 out of 5 for work life balance, 2.7 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at Carenet Health?

Engagement Specialist (81) , Care Coordinator (30) , Customer Service Representative (CSR) (19) , Customer Service Representative (18) , Registered Nurse (18) , Radiology Scheduler (15) , Care Advisor (14) , Care Advisor RN (11) , Patient Service Representative (9) , Health Advisor (8) , Operations Manager (8) , RN Care Advisor (8) , Registered Nurse, BSN (6) , Patient Care Coordinator (5) , Telephone Triage Nurse (5)

What are the pros of working at Carenet Health according to real employee reviews?

"Remote work from home position" ((in 62 reviews)); "coworkers are great and help with covering shifts" ((in 19 reviews)); "People seem nice" ((in 16 reviews)); "Flexible Scheduling: With 24" ((in 13 reviews)); "The leadership was good, and the training was organize" ((in 9 reviews))

What are the cons of working at Carenet Health according to real employee reviews?

"Low pay based on prior experience" ((in 51 reviews)); "Expensive benefits" ((in 28 reviews)); "Poor management bad communication from staff" ((in 27 reviews)); "Training was horrible and disorganized" ((in 20 reviews)); "Departments do not talk to each other and operation managers have to clean on the mess up." ((in 12 reviews))

What are employees saying about Carenet Health layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Carenet Health layoffs and their outlook for job security at Carenet Health in 2026.

What are the top reviewed Carenet Health locations?

San Antonio , Texas City , Houston , Atlanta , Albuquerque , Charlotte , Austin , Dallas , Brooks City Base , New York , Phoenix , Portland , Oklahoma City , Fort Worth , Gulfport , Ohio City , Las Vegas , Homestead , Florida City , Port St Lucie , Remo , Dallas-Fort Worth , Mobile , Montgomery , Buffalo Grove , Roanoke , Kansas City , Warren , Westbrook , Phillips

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Carenet Health

Carenet Health reviews

2.5

29% would recommend to a friend

(505 total reviews)

John Erwin

45% approve of CEO

31% positive business outlook

Ratings by category

3.5

Diversity & inclusion

2.7

Culture & values

2.6

Work/Life balance

2.5

Senior management

2.5

Career opportunities

2.2

Compensation and benefits

Carenet Health has an employee rating of 2.5 out of 5 stars, based on 505 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Carenet Health employee rating is 27% below average for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

505 reviews

1.0

Jan 21, 2025

A Nightmare of Micromanagement

Radiology scheduler

Recommend

CEO approval

Business Outlook

Pros

Comprehensive benefits package, including health insurance and PTO. Competitive pay compared to similar positions in the industry. Opportunities for overtime or bonuses depending on the department.

Cons

Micromanagement: Management constantly second-guesses employees, leaving little room for autonomy or decision-making. Chaotic Training: Training is poorly structured, with inconsistent guidelines and a lack of clear direction, leaving new hires feeling unprepared. High Turnover: The stressful work environment and lack of support lead to frequent employee departures. Poor Communication: Policies and expectations seem to change without notice, and employees are often left in the dark.

Carenet Health Response

Thank you for providing feedback. It helps us improve! The nature of most call center roles is that consistency is imperative to success, so unbending processes are usually necessary. Some find this stifling and quickly decide it's not the right fit for them, while others thrive in this highly structured environment! But your feedback on the training and onboarding are noted - we're working on both and appreciate the balanced feedback!

1.0

May 28, 2023

Worst place I’ve ever worked.

Care advisor rn

Recommend

CEO approval

Business Outlook

Pros

Remote. That’s the only thing.

Cons

They force you to work in states you aren’t licensed in just because you’ve applied to that state. You can go to jail for practicing as a nurse in a state you’re not licensed in. Having applied to a state does not mean you can work there. You need the license to be issued before you can work there. They are more worried about the number of calls you can take instead of actually helping the patients. DO NOT WORK HERE.

5.0

Jul 3, 2022

Telehealth is a great way to reach patients!

Rn care advisor

Recommend

CEO approval

Business Outlook

Pros

Working 100% from home, the ability to request your preferred schedule upon hire, excellent pay, benefits, and PTO. Ability to talk to other nurses throughout the day via instant messenger.

Cons

Working from home can sometimes feel isolating. From time to time we encounter unhappy callers, but for the most part, our callers are wonderful.

Viewing 34 - 36 of 505 Reviews

Jobs at Carenet Health

Call Center Operations Manager

Healthcare Advocate, Bilingual | Onsite: Biloxi | $14/hour | Starts 7/24/26

Healthcare Advocate| Onsite: Biloxi | Starts 7/24/26

Healthcare Advocate | Onsite: San Antonio | Starts 8/7/26

HR Generalist (Onsite/San Antonio, TX)