Caribou Coffee reviews

3.4

57% would recommend to a friend

(1,794 total reviews)
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Scott Kennedy

40% approve of CEO

33% positive business outlook

Caribou Coffee has an employee rating of 3.4 out of 5 stars, based on 1,794 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Caribou Coffee employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

2K reviews
3.0
Apr 24, 2012
Recommend
CEO approval
Business Outlook

Pros

Free coffee, discounted items. The company likes to promote from within so there is potential for advancement if you work your ass off.

Cons

Lots of work. The focus on making it an "experience" and connecting with the customer can be a little annoying at times when you are first learning because you're focused on what you are doing and making conversation can be almost impossible during this time.

5.0
Apr 15, 2012
Recommend
CEO approval
Business Outlook

Pros

Caribou Coffee is a wonderfully local Minnesota Company. They have very strong values and are committed to being the best. I personally love how devoted they are the people that work for them, they do a great job training, recognizing, and growing there people. Caribou is also very dedicated to the community, they do an amazing job with outreach and try to give back to the community any way they can!

Cons

Inner company communication is ok, but big changes with operations I feel are very rushed and not fully thought out to catch potential flaws in the plans. The joke with in the company is thats how we do it, were caribou, we just make decisions and deal with the problems later. A lot of changes made are made to impact the NOW and not looked at a larger scale to see what happens to the LATER times.

Viewing 1765 - 1767 of 1,794 Reviews

Glassdoor has 1,823 Caribou Coffee reviews submitted anonymously by Caribou Coffee employees. Read employee reviews and ratings on Glassdoor to decide if Caribou Coffee is right for you.