Caribou Coffee reviews

3.4

57% would recommend to a friend

(1,794 total reviews)
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Scott Kennedy

40% approve of CEO

33% positive business outlook

Caribou Coffee has an employee rating of 3.4 out of 5 stars, based on 1,794 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Caribou Coffee employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

2K reviews
2.0
Sep 1, 2011
Recommend
CEO approval
Business Outlook

Pros

Nice supervisors, friendly team members, great regular costumers. Was fun to try new products and get to know them ahead of the general public.

Cons

Minimum wage. Pay raises are annually. Benefits are only for full time employees and it's near impossible to get the hours required for full time depending on the store.

3.0
Aug 4, 2011

Average

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Coffee, customer interaction, becoming more "green", great work setting, short commute, clean, many options for hours

Cons

Can be stressful, but often boring. Entry level

3.0
Apr 25, 2011
Recommend
CEO approval
Business Outlook

Pros

Great customer base! They were generally enthusiastic about both the products and services. Team Members were upbeat, competent, and helpful.

Cons

I had no training. I was put behind the cash register to figure out for myself their rather cumbersome software. I had to ask or figure out for myself what to do in the less busy periods of the day. Management expectations during very busy times were beyond the scope of my training. Our Manager did not work well under pressure and was completely out of her depth with regard to developing and promoting teamwork.

Viewing 1777 - 1779 of 1,794 Reviews

Glassdoor has 1,823 Caribou Coffee reviews submitted anonymously by Caribou Coffee employees. Read employee reviews and ratings on Glassdoor to decide if Caribou Coffee is right for you.