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We did unfortunately have to reduce in size in the Fall of 2013 and we have been conservative in hiring in an attempt to avoid reductions in the future. There were wonderful people let go, all of whom made valuable contributions, and we truly hated letting them go and also losing others. Before the reduction, we worked very hard to keep people employed, many of them for over six months during which time they had no client (billable) work to do – this is something almost no other company does. This under utilization was not intentional, but an attempt to keep people employed while we exhausted all efforts to find work. Without doubt, HR has maintained confidence in accordance with any and all legal, ethical, or moral standards. When there are concerns, and with the employee's consent, HR does investigate and/or address issues. When the employee does not want the issue resolved or does not want an investigation, then that information goes nowhere. Even this employee can point out specific examples where employees had a complaint and HR was part of the successful resolution of the issue – all while maintaining complete confidentiality. However, it appears that for this employee we did not meet their expectations and I publicly apologize for that and commit to working very hard to earn this employee's, and all employees', trust and faith. We are not perfect, but we do aim to be an incredible employer. I hope that one day this employee is comfortable enough to bring this matter forward so we can actually resolve the issue. It is impossible to determine where we fell short without direct, constructive feedback. Until then, I recognize we have work to do and we will make working at Carney a valuable experience.
