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Carnival Cruise Line

Engaged Employer

Carnival Cruise Line reviews

3.6

67% would recommend to a friend

(771 total reviews)

Christine Duffy

80% approve of CEO

71% positive business outlook

Carnival Cruise Line has an employee rating of 3.6 out of 5 stars, based on 771 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Carnival Cruise Line employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

771 reviews
3.0
Jul 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Thorough virtual training with mentors who help you along the way. 24 hrs non paid time off if needed during training.

Cons

A guest can call and complain to get you terminated with no opportunity to explain or rebuttal.

5.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

I believe there are excellent opportunities for career growth and development within my team and across the company. I feel supported by both my leadership and my colleagues, which creates a positive and collaborative work environment. The company demonstrates a genuine commitment to diversity and inclusion by fostering a culture where everyone feels valued, heard, and safe.

Cons

Because many processes involve coordination across multiple departments, delays in one area can occasionally impact overall timelines. Additionally, as much as I feel support from my team and department on land, I can only speak on that. A shipboard career faces its own challenges.

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Carnival Cruise Line Response
5d
Thank you for taking the time to share your experience. We're thrilled to hear that you've found strong career growth opportunities at Carnival Cruise Line and that you feel supported by both your leaders and colleagues. Creating an inclusive environment where team members feel valued, heard, and empowered is incredibly important to us. We also appreciate your feedback regarding cross departmental processes and collaboration. Insights like yours help us continue improving how we work together across the organization. Thank you for being part of the Carnival team and for all that you do.
4.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Great coaches in department Generous PTO Good benefits Clear expectations and metrics

Cons

Schedule inflexibility Promotions require time limits regardless of qualification

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Carnival Cruise Line Response
2w
Thank you for sharing your feedback and for being part of the Carnival Cruise Line team. We're pleased to hear that you value the support of your coaches, our benefits, and more. We also appreciate your comments regarding scheduling flexibility and career advancement opportunities. Feedback like yours helps us continue improving the employee experience. Thank you for your contributions and for taking the time to share your perspective.
Viewing 1 - 3 of 771 Reviews

Glassdoor has 1,223 Carnival Cruise Line reviews submitted anonymously by Carnival Cruise Line employees. Read employee reviews and ratings on Glassdoor to decide if Carnival Cruise Line is right for you.