Carriage Services reviews

3.0

41% would recommend to a friend

(135 total reviews)
avatar

Carlos R. Quezada

41% approve of CEO

43% positive business outlook

Carriage Services has an employee rating of 3.0 out of 5 stars, based on 135 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Carriage Services employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.6 stars).

Reviews by job title

135 reviews
5.0
Aug 24, 2023

Good place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good people to work with

Cons

None that come to mind

1.0
Jun 19, 2023

Cultural Nightmare

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

A handful of great middle managers

Cons

Recent changes to the executive team has turned this place into a nightmare. The previous CFO was the only human element to the executive team due to his honesty, empathy and for being up front with all teams. I'm sad to say when I look around today, I see virtually no trace of the culture that made me love working for this company for all these years. I no longer have the pride of being a part of the organization nor the belief and trust in the executive leadership team. Since the addition of the new president, the culture has changed dramatically and not in a good way. The executive leadership used to be about ideas, setting an example, and doing the right thing. Ineffective communication, major lack of transparency, favoritism, poor implementation and execution of strategies and plans seem to be the new norm where people are now treated like numbers on a spreadsheet instead of humans. The company is focused on rewarding short-term revenue goals and employee happiness is no longer a thing of value. Mass exits have become the new trend as a result, wiping out teams and overburdening the employees left behind that are not even paid fair wages compared to market.

Viewing 37 - 39 of 135 Reviews

Glassdoor has 137 Carriage Services reviews submitted anonymously by Carriage Services employees. Read employee reviews and ratings on Glassdoor to decide if Carriage Services is right for you.