Carriage Services reviews

3.0

41% would recommend to a friend

(135 total reviews)
avatar

Carlos R. Quezada

41% approve of CEO

43% positive business outlook

Carriage Services has an employee rating of 3.0 out of 5 stars, based on 135 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Carriage Services employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.6 stars).

Reviews by job title

135 reviews
1.0
Apr 3, 2016

Steer Clear of Carriage Services

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Little or no commute; occasional overtime.

Cons

Pay is far below baseline standard, Commission schedule changes all the time, especially in the case of rewrites. In many cases, counselors are charged back and commissions are taken from them or greatly reduced. Always a new reason from a specific individual at home office as to why a commission is reduced or not paid. It is a revolving door with staff there. Of late, the management team at one of the locations is the most corrupt I have ever seen. They love to encourage high sales volume and do not deliver on promises. They have buried individuals in the wrong plots on many occasions, failed to order memorial markers or had gross misspellings, failed to post payments properly. The Office Manager is highly unprofessional and repeatedly talks about clients and colleagues in a negative fashion.

4.0
Apr 1, 2016

Good Company

Recommend
CEO approval
Business Outlook

Pros

Best commissions in death care industry for sales counselors

Cons

no training staff or marketing support. All decisions made by location GM and your success depending on GM competence in sales ...and most don't have a clue!

1.0
Mar 2, 2016
Recommend
CEO approval
Business Outlook

Pros

Decent benefits with 401k and life insurance

Cons

I was terminated after 9 years of very loyal service because I toyed with the idea of opening an embalming service as a side line. Did not affect Carriage in any way and I never even started it. Just registered the name so I could have it. They did not follow their own employee handbook in regard to such matters. It was really a way to lower payroll by replacing me with a newcomer at half salary or less. They don't care about people only $$$$

Viewing 115 - 117 of 135 Reviews

Glassdoor has 137 Carriage Services reviews submitted anonymously by Carriage Services employees. Read employee reviews and ratings on Glassdoor to decide if Carriage Services is right for you.