Carter's reviews

3.4

52% would recommend to a friend

(2,721 total reviews)

Sharon Price John

100% approve of CEO

43% positive business outlook

Carter's has an employee rating of 3.4 out of 5 stars, based on 2,721 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Carter's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

3K reviews
1.0
Dec 10, 2025

Beware

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some departments have great managers and directors. Most employees really want to make a positive impact and work well with one another, but there are some people at higher positions that create the toxicity.

Cons

I don't ever recommend applying to a position in PDC (Product Development Commercialization), Technical Design, or Fabric. There never seems to be a clear plan to follow through and blame gets shifted instead of taking accountability. Everything is chaos and many lies have been told. Information isn't considered or it's ignored and communication is flawed. The culture is TOXIC in those areas. A lot of good people have been laid off, especially people with tenor and logic, and that seems intentional. There has been poor decisions and many assumptions without facts. The department is being ran off of lies and manipulation! Stay far away. HR is now leader led. Employees will hold back from complaining because of retaliation from their leaders which has already happened. Everyone has been required to come back to office. After the layoff of 300 people, workload has doubled, even tripled for some. CEO was clear when he said put more accountability on the employees who are staying.

2.0
Oct 11, 2024

Toxic, do not work here

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There’s a camaraderie with coworkers also experiencing the toxic work culture.

Cons

If you’re looking to find a job designing, this is not it. Upper management dictates every creative decision. There’s no creative concept to speak of in order to do your hired job. Creative direction from upper management gives you whiplash from season to season. Work is redone multiple times as it goes through the various opinions, none of which belong to the designer actually designing it, leaving you very little time to meet deadlines (your fault if you don’t meet them, of course). If you are looking for a job that lets you be creative and have autonomy, this is NOT it! It is also a toxic workplace culture with a lot of unresolved egos of upper management butting heads with each other. If you can separate your own need for fulfillment from this job, it can actually become entertaining to watch the drama unfold. Promotions are unattainable. You will be gaslighted into thinking you’re only a step away from being promoted, yet there always seems to be one thing that’s not completely perfect. Growth is stagnant. The only way to get more money is to hop categories and that becomes a problem because you are treated as entry level every time you switch teams. Fitting is outsourced! Fabric and trim sourcing is an absolute joke. Submit and color approval are both outsourced. You will lose valuable skills as a designer working here.

2.0
Aug 14, 2024

Corporate Politics: Dream Crushers

Recommend
CEO approval
Business Outlook

Pros

Positives include a welcoming environment initially, friendly colleagues, and a great office building (though the commute was not worth it).

Cons

Negatives include an abrupt and unsympathetic mandate to return to the office with minimal notice, while disregarding the well-being of employees. The risk of being pressured to resign if a member of leadership takes a disliking to you. The possibility of being denied an exit package due to unprofessional management, as well as witnessing substantial corruption behind the scenes. The company prioritizes financial gains that benefit only the top 1%, and if budget goals are not met, the burden falls on hardworking lower-level employees. For individuals with bright post-college aspirations, this environment may crush their dreams instead of nurturing them.

Viewing 34 - 36 of 2,721 Reviews

Glassdoor has 2,919 Carter's reviews submitted anonymously by Carter's employees. Read employee reviews and ratings on Glassdoor to decide if Carter's is right for you.