Carter's reviews

3.4

51% would recommend to a friend

(2,721 total reviews)

Sharon Price John

100% approve of CEO

45% positive business outlook

Carter's has an employee rating of 3.4 out of 5 stars, based on 2,721 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Carter's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

3K reviews
3.0
Apr 12, 2019

Pros & Cons

Recommend
CEO approval
Business Outlook

Pros

- Great people - CEO is very approachable and kind - Mentor program gives you an opportunity to learn from other leaders. - Development opportunities - Opportunities for advancement, if you work hard and put in the effort. - Employee discount is helpful if you're a parent :) - Office space is lovely, free coffee and sodas. - Gym on site, I believe I paid $20/month. They have fun classes too!

Cons

- Work/life balance is basically non-existent. - Everyone sits in a very open work space and it is extremely loud due to wood floors and high, open ceilings with visible ductwork. It is hard to get quality work done during peak business hours. - Little to no work from home opportunities. Office is located in Buckhead, so be sure you're willing to make that drive before you accept an offer! Even working from home one day a week would have been a big help. - Working overnight for long stretches of time for costing meetings instead of actually going to Hong Kong to have face-to-face meetings, though I know they have been trying to reduce this. - No support when there are vacancies in your department, be it from someone leaving the company or being on maternity leave. Nobody has time to help out, and if you try to make a plan for these instances nothing is followed through with. - Questionable leadership at higher levels. There are many leaders that are extremely smart and very good at their jobs, however aren't the best at managing people. - Designers run the show. Generally what they want trumps anything else, even if it's not a smart business decision. Other departments have to work even harder to keep everything on track based on their decisions.

3.0
Jul 17, 2018

Was great... until it was wasn’t

Recommend
CEO approval
Business Outlook

Pros

Co-workers Work/life balance— all managers are hourly Discount Good benefits and PTO I used to LOVE this company until Dayforce and the unrealistic expectations came. Maybe now we see why the CEO and other upper management left before the full roll out.

Cons

Since the new payroll system that they invested way too much money into... no one has hours. Managers are alone hours at a time, good sales associates are leaving because of no hours, managers have to use PTO because they’re constantly getting cut. Overall unrealistic expectations for the hours given... we are not robots!!!.

1.0
Mar 22, 2016

Do not contract for Carter's

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work is fun but lacking variety

Cons

Poor management/leadership Unethical employees Poor decisions making

Viewing 16 - 18 of 2,721 Reviews

Glassdoor has 2,919 Carter's reviews submitted anonymously by Carter's employees. Read employee reviews and ratings on Glassdoor to decide if Carter's is right for you.