Carter's reviews

3.4

51% would recommend to a friend

(2,721 total reviews)

Sharon Price John

100% approve of CEO

45% positive business outlook

Carter's has an employee rating of 3.4 out of 5 stars, based on 2,721 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Carter's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

3K reviews
2.0
Nov 7, 2011
Recommend
CEO approval
Business Outlook

Pros

The job started off okay. It was slower-paced. I was getting paid more than minimum wage. The employees and I got along but I'm generally a friendly person anyway. Cute, durable clothes (I don't have kids, but working there came in handy when I had to buy a gift)

Cons

I worked for the company for about four years and it became very demanding. It felt like corporate was constantly coming in telling us what we weren't doing right. They demanded things from us that we literally did not have the tools for. I can't stress how much they expected from their employees. Very customer-focused store. If getting people to sign up for the mailing list is not your forte, then don't bother working here because you WILL get fired if you can't keep up. TONS of marketing changes, every week. Sometimes we didn't have what we needed to do the changes. Back room was ridiculously small. We couldn't get shipment done properly. We were overloaded with things we didn't need. It was impossible to keep it organized but corporate would come in and get angry at us for not keeping things neat. Customers were either really nice or really rude. It's difficult working in a store that caters mostly to small children because they get food EVERYWHERE and the screaming takes a toll. There is basically no security in the store, especially if you are located in a rural area. We would get things stolen all the time, but we could never do anything about it other than annoy the shoplifter. When we would have inventory, corporate would be irritated with how much was getting stolen, but they did not want to put in money for extra security in rural areas (sensors, cameras, etc.). The whole time I worked there, I only received a twenty-something cent raise. I was told it was based on my yearly job performance, so I assumed that management thought I was incompetent. The company wants an extremely energetic environment, with very peppy, almost fake employees. I am a non-confrontational, easygoing person and could not keep up with their ridiculous sale-driven demands. I genuinely liked my co-workers but we competed for hours a lot. The store was constantly hiring new people with very specific availability (or high school kids) and if your job performance that week was less than perfect (i.e. mailing list percentage!), then you didn't get hours. There were weeks I didn't get any hours at all. There were employees there that had just been hired getting paid more than me when I had been there several years longer. It was terrible. I liked helping customers and I think I left a lot of them satisfied, but the upper management will always find something to not like about you and your store, and you are basically left feeling inadequate.

3.0
Oct 3, 2011
Recommend
CEO approval
Business Outlook

Pros

The customers, the product, the staff, my first DM, the store standards, my salary.

Cons

The product for over 2 years was so much that I had to rent 3 storage units and then as the manager I had to use my truck to load overstock and drive it to the storage unit and then unload it. This happened all through 2007 and 2008 on a daily basis and then I was required to explain why my sales were not hirer. My first DM came to the stores to help us whenever possible. Our 2nd DM came to the stores only to tell us nothing encouraging and never once could I get him to go to the storage units with so he could see for himself what we were all dealing with daily. My office was so full of product I could barely get my desk. It was a nightmare I never woke up from. I hear through the grapevine he is no longer with the company.

4.0
Aug 8, 2011

Great

Recommend
CEO approval
Business Outlook

Pros

good atmosphere, fun job, cute clothes

Cons

not give a lot of hours

Viewing 2704 - 2706 of 2,721 Reviews

Glassdoor has 2,919 Carter's reviews submitted anonymously by Carter's employees. Read employee reviews and ratings on Glassdoor to decide if Carter's is right for you.