Aging Startup, Should Be More Established
Pros
-Hands-on with GIS use cases -Cloud-first approach to big data -In-person events to connect with the client base -Potential to earn quarterly bonuses -Some very awesome global teammates -Remote, global company
Cons
-Inconsistent/disorganized direction; CSM focus changing every 2 weeks -Company decisions are not data-driven (ideal customer profile, quarterly targets, etc pulled from thing air) -Slow to implement customer feature requests -Little to no training available to CSM team coupled with little time to selt teach new features -CSM responsible for filling in the gaps of lacking customer-facing technical documentation -Difficult to track quarterly performance (no CSM dashboard or insight to numbers) -No ability to move up or advance within the company -Competitors within the space are catching up to the features that made CARTO stand out as a solution -High employee turnover (company lay offs, fire, new management) -Leadership offers almost no support/mentorship/aid/clarity
