Is Carvel a good company to work for?

Carvel has an overall rating of 4.2 out of 5, based on over 303 reviews left anonymously by employees. This rating has decreased by 4% over the last 12 months. 90% of employees would recommend working at Carvel to a friend and 55% have a positive outlook for the business. The best reviews about Carvel have been left by employees working as Server , Manager and Cashier .

Does Carvel pay their employees well?

According to anonymously submitted Glassdoor reviews, Carvel employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Carvel. This rating has been stable over the past 12 months.

How satisfied are employees working at Carvel?

90% of Carvel employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Carvel 3.9 out of 5 for work life balance, 3.7 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Carvel?

Cashier (33) , Server (26) , Ice Cream Scooper (17) , Manager (15) , Sales Associate (10) , Sales Associate/Cashier (9) , Customer Service (8) , Ice Cream Scooper and Cashier (8) , Employee (7) , Crew Member (6) , Store Manager (6) , Server/Waiter (5) , Assistant Manager (4) , Associate (4) , Team Member (4)

What are the pros of working at Carvel according to real employee reviews?

"free ice cream" ((in 20 reviews)); "Flexible hours and days off" ((in 18 reviews)); "Great work environment and fun team." ((in 10 reviews)); "Coworkers and the owner are friendly" ((in 9 reviews)); "Friendly staff and fun environment" ((in 8 reviews))

What are the cons of working at Carvel according to real employee reviews?

"Bad pay no raise ever" ((in 10 reviews)); "Bad management" ((in 10 reviews)); "Cheap salary." ((in 3 reviews))

What are the top reviewed Carvel locations?

New York , Brooklyn , Staten Island , Hopewell Junction , Miami , Plainview , Wantagh , Norwalk , Edison , Hackensack , Hazlet , Newark , Bayside , Bronx , Deer Park , Huntington , New Rochelle , Oceanside , Whitestone , Stamford , Orlando , West Caldwell , Sunrise , Belford , Clifton , Colts Neck , East Orange , Elizabeth , Harrison , Jersey City

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Carvel

Carvel reviews

4.2

90% would recommend to a friend

(286 total reviews)

Russ Umphenour

95% approve of CEO

55% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (286 reviews)

Ratings by demographic groups

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Carvel has an employee rating of 4.2 out of 5 stars, based on 286 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Carvel employee rating is 21% above average for employers within the Restaurants & Food Service industry (3.5 stars).

Reviews by job title

286 reviews

4.0

Jan 4, 2026

Job review

Shift manager

Recommend

CEO approval

Business Outlook

Pros

Mostly menial work, not busy during winters which give a lot of free time

Cons

When it gets busy, it gets really busy. Sometimes you have to deal with nasty customers

3.0

Jan 3, 2026

Gave me enough

Customer service

Recommend

CEO approval

Business Outlook

Pros

Good management and help with hours and good scheduling

Cons

Difficult equipment to work with and need to have steady hands for the cake frosting

4.0

Nov 13, 2025

Cashier

Recommend

CEO approval

Business Outlook

Pros

fast paced job but really nice customers.

Cons

It would get so busy during the summer

Viewing 7 - 9 of 286 Reviews

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Jobs at Carvel

Ice cream Team Member

Cake Decorator / Team Member

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Cashier

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