Is Carvel a good company to work for?

Carvel has an overall rating of 4.2 out of 5, based on over 303 reviews left anonymously by employees. This rating has decreased by 4% over the last 12 months. 90% of employees would recommend working at Carvel to a friend and 55% have a positive outlook for the business. The best reviews about Carvel have been left by employees working as Server , Manager and Cashier .

Does Carvel pay their employees well?

According to anonymously submitted Glassdoor reviews, Carvel employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Carvel. This rating has been stable over the past 12 months.

How satisfied are employees working at Carvel?

90% of Carvel employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Carvel 3.9 out of 5 for work life balance, 3.7 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Carvel?

Cashier (33) , Server (26) , Ice Cream Scooper (17) , Manager (15) , Sales Associate (10) , Sales Associate/Cashier (9) , Customer Service (8) , Ice Cream Scooper and Cashier (8) , Employee (7) , Crew Member (6) , Store Manager (6) , Server/Waiter (5) , Assistant Manager (4) , Associate (4) , Team Member (4)

What are the pros of working at Carvel according to real employee reviews?

"free ice cream" ((in 20 reviews)); "Flexible hours and days off" ((in 18 reviews)); "Great work environment and fun team." ((in 10 reviews)); "Coworkers and the owner are friendly" ((in 9 reviews)); "Friendly staff and fun environment" ((in 8 reviews))

What are the cons of working at Carvel according to real employee reviews?

"Bad pay no raise ever" ((in 10 reviews)); "Bad management" ((in 10 reviews)); "Cheap salary." ((in 3 reviews))

What are the top reviewed Carvel locations?

New York , Brooklyn , Staten Island , Hopewell Junction , Miami , Plainview , Wantagh , Norwalk , Edison , Hackensack , Hazlet , Newark , Bayside , Bronx , Deer Park , Huntington , New Rochelle , Oceanside , Whitestone , Stamford , Orlando , West Caldwell , Sunrise , Belford , Clifton , Colts Neck , East Orange , Elizabeth , Harrison , Jersey City

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Carvel

Carvel reviews

4.2

90% would recommend to a friend

(286 total reviews)

Russ Umphenour

95% approve of CEO

55% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.9

Work/Life balance

3.8

Senior management

3.7

Culture & values

3.3

Compensation and benefits

3.1

Career opportunities

Carvel has an employee rating of 4.2 out of 5 stars, based on 286 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Carvel employee rating is 21% above average for employers within the Restaurants & Food Service industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

286 reviews

3.0

Jan 3, 2026

Gave me enough

Customer service

Recommend

CEO approval

Business Outlook

Pros

Good management and help with hours and good scheduling

Cons

Difficult equipment to work with and need to have steady hands for the cake frosting

4.0

Nov 13, 2025

Cashier

Recommend

CEO approval

Business Outlook

Pros

fast paced job but really nice customers.

Cons

It would get so busy during the summer

3.0

Nov 4, 2025

Carvel Review

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Easy to get the hang of, good for if you just want something small in the mean time

Cons

Underpaid with how much they expect you to do sometimes, hard to find coverages

Viewing 13 - 15 of 286 Reviews

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Jobs at Carvel

Ice cream Team Member

Cake Decorator / Team Member

Maintenance Associate (Weekend Availability Required)

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