Celebrity Cruises reviews

3.7

73% would recommend to a friend

(400 total reviews)

Michael Bayley

80% approve of CEO

61% positive business outlook

Celebrity Cruises has an employee rating of 3.7 out of 5 stars, based on 400 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Celebrity Cruises employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

400 reviews
5.0
Oct 27, 2019

Really, really good place to work!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pay is great, management is much more helpful than other contact centers I've been to, and the customers are much nicer. Plus, no outbound calling or collections! Yes!!

Cons

Only thing that comes to mind is the shift bid process. I'm not a huge fan. But all contact centers use shift bids, so that's a small thing.

3.0
Oct 21, 2019
Recommend
CEO approval
Business Outlook

Pros

Good team, nice itineraries, good atmosphere

Cons

poor salary, awful meals, no time to visit ports-of-call, poor management of head department (lack of mentoring and guidance, zero implication in the security operations, godlike attitude)

Viewing 259 - 261 of 400 Reviews

Glassdoor has 781 Celebrity Cruises reviews submitted anonymously by Celebrity Cruises employees. Read employee reviews and ratings on Glassdoor to decide if Celebrity Cruises is right for you.