Cellular Sales reviews

3.6

67% would recommend to a friend

(3,795 total reviews)
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Dane Scism

76% approve of CEO

61% positive business outlook

Cellular Sales has an employee rating of 3.6 out of 5 stars, based on 3,795 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cellular Sales employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

4K reviews
1.0
Mar 30, 2015
Recommend
CEO approval
Business Outlook

Pros

Flexible Hours. I was very good at sales. I worked every angle that didn't screw the customer to make money. I even got in trouble for trying to work the system to make more money and keep customers in the store, and i still only made just over 40,000. So, without being able to do what i wanted with my schedule and enjoy my life outside of work, i would have never stayed there for any amount of time.

Cons

-Lies from upper management -Pure commission that keeps getting less and less -Too many co-workers competing to talk to one customer to try to squeeze a penny out of them -Deacts - they will lie to you about these all day long, the real deal is they will not only take back whatever commission you got paid on a phone, but also what they deemed the actual phone cost was (which they say they split with you, but there is no way they are paying what they say they are for the equipment). So, for easy math, if you sell a phone and the customer takes it off the account in 181 days, you loose your commission plus you PAY about 5 times what you originally got paid on it, no joke. They will lie and dance around this as much as possible, but that is the truth. You pay 5 times what you made. -- this alone is reason not to work here, because it has to be illegal. -You as the employee take on ALL the risk from customer complaints to phones, to rebates...there is little to no help coming from above, even if something out of your control happens, they want YOU to pay for it. -If you are a good person, that is not good here. If you are a snake and screw over your co-workers and flirt (or more) with your directors or team leads, THAT is how you can work the good shifts and get the trade-shows where there is potential for more money (but be careful, because then there are more deacts too!) -The stores don't have enough accessories, so if someone comes into buy something, you would be able to make a couple bucks if the store had it, but they don't, and when you tell your inventory manager, you get the run around (probably because they are waiting for it to go on sale and then still charge you a crazy amount when it goes missing). -They charge you FULL RETAIL if anything goes missing from the store. Even if you find an accessory later it is insanely hard to get any money back for it. -You have to scan the entire stores inventory AT LEAST once a day if not twice. -The list goes on and on, but you get the idea by now. They will use you, and tell you it is for experienced sales reps, but they are looking for someone to beat up and quit before the next sucker comes in.

5.0
Mar 30, 2015
Recommend
CEO approval
Business Outlook

Pros

You have total control of your money you make. When I walked in everyday to work it was like a new business I could actually call my own. First off never boring or same old place no, we swapped stores almost everyday! I was able to have my store stocked with mobile phoned and devices to sell and made a great profit at and I didn't even have to buy the stock at like the c razy retail price they cost 100 cell phones Apple and Samsung will say and will through in some low end ones would cost you $70,000 alone foor the phones never mind the rent of the store, the lights, paper, pens copy machines etc. It was all there for me to use and make money and I made a lot. Thank you Cellular Sales for putting all that money in my pocket and still thinking customer satisfaction first. I sold to a lot of Happy customers and they sent me a few new ones in return, which put even more money in my pocket.

Cons

Well like all retail you have to work holidays especially Black Friday. Now I don't mind a Saturday here and there but in the long run you will work a lot of them here. Because that's one of the busiest days so when making money we all have to sacrifice I worked also on July 4th if not the best but my personal favorite holiday. Again even though it was con of mine if you can get over that at this company you will have no cons at all like I did after awhile. "Money talks and people walk."

5.0
Mar 29, 2015
Recommend
CEO approval
Business Outlook

Pros

Great pay if you're willing to put in the work. True definition of a retail position.

Cons

Drawbacks and deactivations can have you paying some of your earnings back to the company.

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Glassdoor has 3,882 Cellular Sales reviews submitted anonymously by Cellular Sales employees. Read employee reviews and ratings on Glassdoor to decide if Cellular Sales is right for you.