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      Cengage

      Engaged Employer

      Cengage Associate Content Developer reviews

      3.7

      54% would recommend to a friend

      (24 total reviews)
      avatar

      Michael Hansen

      58% approve of CEO

      54% positive business outlook

      Ratings by demographic groups

      Associate Content Developer employees have rated Cengage with 3.7 out of 5 stars, based on 24 company reviews on Glassdoor. This indicates that most Associate Content Developer professionals have a good working experience there. Cengage is rated in line with the average (within 1 standard deviation) by Associate Content Developer professionals compared to other employers within the Media & Communication industry (3.7 stars).

      Reviews by job title

      24 reviews
      5.0
      Oct 2, 2019

      This company really has it together!

      Content manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Cengage has a strong focus on organization and employee morale. Leadership works hard to ensure that folks who work here are happy, heard, taken care of, recognized, encouraged, and given opportunities for growth. Cengage promotes collaboration, teamwork, exploration, and constant change and improvement. The people here are friendly and happy to help each other. The company is organized and highly focused on developing processes, systems, standard tools, and avid documentation. There are plenty of chances to connect with and learn from colleagues outside your specific group. The office is also beautiful. Lastly, the onboarding process was far beyond what I have experienced at top competitors.

      Cons

      Training courses were fantastic and well-put together, but they were sometimes outdated or too high level and not specific enough to the nuances of my particular role. If coming from another industry (or another role within the same industry), the learning curve can be steep. It's very high-tech here and you have to be extremely proactive about asking good questions and learning quickly. You have to be able to problem solve and deal with some level of ambiguity. The location of the new office can be a tough commute for certain people. Finally, it is a very spreadsheet heavy workplace, which people may or may not find appealing.

      avatar
      Cengage Response
      6y
      Thanks for posting your experience to Glassdoor. I particularly appreciate your comments on the onboarding process as that is something we have prioritized and continue to invest in. You have some good ideas on possible improvements – I will make sure they get to the right team, but please also consider bringing them directly to your HR Business Partner.
      3.0
      May 7, 2016

      Student Focus

      Associate content developer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Cengage is trying really hard to change the way a traditional "textbook publisher" would have thought--rather than only doing what instructors want since they are the decision-makers, Cengage has shifted to a student-focused and -driven company. While they know instructors are critical to the process, they try to make all changes with students in mind. Will it help them, teach them, empower them, develop them, etc.? Is Cengage meeting students where they're at?

      Cons

      As with any of the companies, Cengage has been hit with rough times and continues to undergo various reorganizations. This often means lay-offs. In addition, Cengage is not often a transparent company. Changes happen and they're not clearly explained, if explained at all. People leave the company who you work with often and you may not know until they're already gone and they no longer email you back.

      avatar
      Cengage Response
      10y
      Thank you for highlighting our student-focused strategy. It is essential to transforming education. As we continue our own company’s transformation, change can easily lead to uncertainty. Transparency is vital in combating that. I understand your skepticism, given how the term “transparency” might be used elsewhere, but I feel it’s important to share information. I hope you will keep an open mind about this. However, it sounds like you may have had some changes in colleagues that you weren’t aware of in a timely way. It is indeed important to let people know and in the right order. In addition to messages from myself and members of our team, I encourage you to sign up for our “Comings and Goings” RSS feed/blog for updates. As the title suggests, it offers the level of detail that I suspect you are seeking. The manager of each individual is also noted, should you wish to reach out with further questions. You can learn how to sign up from the home page of Inside (lower left of the page). If you are still uncertain, our help desk can walk you through it. Thanks again for your post.
      Viewing 16 - 18 of 24 Reviews
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      Glassdoor has 2,603 Cengage reviews submitted anonymously by Cengage employees. Read employee reviews and ratings on Glassdoor to decide if Cengage is right for you.