Is Cengage a good company to work for?

Cengage has an overall rating of 2.8 out of 5, based on over 2,605 reviews left anonymously by employees. This rating has decreased by 15% over the last 12 months. 30% of employees would recommend working at Cengage to a friend and 23% have a positive outlook for the business. The best reviews about Cengage have been left by employees working as Senior Learning Consultant , Digital Success Specialist and Customer Success Manager .

Does Cengage pay their employees well?

According to anonymously submitted Glassdoor reviews, Cengage employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Cengage. This rating has decreased by 11% over the last 12 months.

How satisfied are employees working at Cengage?

30% of Cengage employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Cengage 3.4 out of 5 for work life balance, 2.7 for culture and values and 2.3 for career opportunities.

What are the top reviewed jobs at Cengage?

Learning Consultant (77) , Account Executive (62) , Sales Representative (56) , Manager (42) , Product Manager (36) , Project Manager (30) , Sales Consultant (30) , Sales (29) , Product Assistant (28) , Customer Service Representative (26) , Director (23) , Software Engineer (23) , Content Developer (19) , Account Manager (18) , Marketing (18)

What are the pros of working at Cengage according to real employee reviews?

"There are some great people at Cengage and the open work environment is collaborative and fast paced." ((in 323 reviews)); "Good benefits and easy onboarding" ((in 195 reviews)); "Work life balance is great" ((in 115 reviews)); "Colleagues are great and genuinely care." ((in 86 reviews)); "Great team to work with." ((in 65 reviews))

What are the cons of working at Cengage according to real employee reviews?

"Increasingly low pay for sales..little chance for advancement unless you are part of the "in crowd"" ((in 115 reviews)); "poor management of employees" ((in 106 reviews)); "Constant layoffs every two years and irrespective of how much significance you are to the team you might be laid off" ((in 75 reviews)); "Upper management is always reorganizing." ((in 69 reviews)); "Unfortunately salary is low and needs improvement" ((in 69 reviews))

What are employees saying about Cengage layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Cengage layoffs and their outlook for job security at Cengage in 2026.

What are the top reviewed Cengage locations?

Boston , Farmington Hills , Independence , Mason , San Francisco , Clifton Park , Cincinnati , Temecula , Raleigh , Chicago , New York , Belmont , Detroit , Los Angeles , Dallas , Albany , Madison , Florence , Washington , Houston , Atlanta , Richmond , Charlotte , San Diego , Louisville , Nashville , Seattle , Orlando , Remote , Birmingham

Cengage reviews

2.8

30% would recommend to a friend

(2,407 total reviews)

Michael Hansen

38% approve of CEO

23% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,407 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Cengage has an employee rating of 2.8 out of 5 stars, based on 2,407 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Cengage employee rating is 25% below average for employers within the Media & Communication industry (3.7 stars).

Reviews by job title

2K reviews

4.0

Sep 9, 2025

Fantastic Individual Teams and Culture

Operations specialist

Recommend

CEO approval

Business Outlook

Pros

The culture encourages individual teams to be creative and build/use talents to succeed. Well executed hiring is the first step in making this work.

Cons

Overall company aignment is missing. While each team and portion of the business works well, but much could be accomplished if resources and knowledge was shared amongst the different teams and businesses, no one is recreating the wheel.

3.0

May 13, 2023

Good place to work but you may get stuck

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good place to work, good colleagues, flexible work arrangements, good culture

Cons

You may get stuck at a career dead end after a while, especially if you're not based in the US. You'll have to start hunting for other opportunities either within the company or outside. No matter their messaging, they probably won't do much to create new opportunities for you along your current track.

Cengage Response

3y

Thank you for taking the time to leave a review. I am happy to hear the positive remarks about your colleagues, our company culture and flexible work model. I am sorry to hear that you feel ‘stuck’ in your career. We truly value our employees and are continuing to make advancements to ensure people have access to numerous learning and development opportunities, including our own ed2go and cybersecurity courses. We also launched mobility and talent marketing programming, including “Talent LIVE!”, a monthly global panel featuring Cengage employees providing guidance for internal applicants preparing to advance into in-demand roles as well as general career management guidance, and creating a networking program for hiring managers and employees to connect. While I am proud of these strides, we recognize there is still work to be done. I encourage you to talk to your manager or someone from our Employee Services team about career development opportunities. Thank you for your feedback. Best, Jeri Herman, Chief People Officer

1.0

Feb 8, 2023

Poorly resourced teams lead by ignorant senior management

Development and production

Recommend

CEO approval

Business Outlook

Pros

Flexible work arrangements, generally really good people at the lower and middle levels

Cons

Teams working on product development are undervalued and under resourced. Senior management has very little idea of the work that goes into development and doesn't seem to care. There's no importance put on staff retention and when people leave, either management hire too quickly and hire the wrong people, or more likely, they don't replace the role and expect other people to take on the extra workload. Salaries are insultingly low and there's no salary transparency.

Viewing 2242 - 2244 of 2,407 Reviews

Jobs at Cengage

Bilingual Student Advisor (CST or EST Time Zone Required) (Remote)

Sr Accountant, Inventory Accounting (Remote)

Counsel, Business Operations and Regulatory (Remote)

Customer Success Consultant (Remote)

Enrollment Representative (Remote Opportunity)

Cengage

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Fantastic Individual Teams and Culture

Good place to work but you may get stuck

Poorly resourced teams lead by ignorant senior management

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