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      Cengage

      Engaged Employer

      Cengage reviews

      2.8

      30% would recommend to a friend

      (2,405 total reviews)
      avatar

      Michael Hansen

      38% approve of CEO

      23% positive business outlook

      Ratings by demographic groups

      Cengage has an employee rating of 2.8 out of 5 stars, based on 2,405 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Cengage employee rating is 25% below average for employers within the Media & Communication industry (3.7 stars).

      Reviews by job title

      2K reviews
      2.0
      Mar 11, 2014

      Great content, large portfolio, service strategy non existent, poor employee empowerment

      Sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great content, which is recognized by the academic community. Large portfolio of databases & supporting technology. One of the few publishers that has both content and technology across all disciplines.

      Cons

      Service strategy non existent, poor employee empowerment (decisions are not taken timely and all pass senior management). Endless stream of emails as result of lack clear division of responsibilities towards customers and lack of structured approach to service management. Little customer support resources available.

      2.0
      Oct 4, 2011

      Very Poor Management

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      some very smart people there; the staff builds good atmosphere (with no help from management); salaries are competitive with the industry

      Cons

      poor management of company and staff; poor performance feedback; not open to ideas from managers or staff that disagree with upper management

      2.0
      May 23, 2011

      I have learned a lot under a lot of pressure.

      Media producer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very flexible hours and able to work from home. Fun work environment, good location and comfortable working area and good ergonomics.

      Cons

      They don't replace people when they quit. Management is super removed from what is going on. They don't seem to care that some are over worked due to lack of positions being filled. No lead available to help.

      Viewing 2248 - 2250 of 2,405 Reviews
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      Glassdoor has 2,603 Cengage reviews submitted anonymously by Cengage employees. Read employee reviews and ratings on Glassdoor to decide if Cengage is right for you.