Is Cengage a good company to work for?

Cengage has an overall rating of 2.9 out of 5, based on over 2,599 reviews left anonymously by employees. This rating has decreased by 15% over the last 12 months. 31% of employees would recommend working at Cengage to a friend and 24% have a positive outlook for the business. The best reviews about Cengage have been left by employees working as Senior Learning Consultant , Digital Success Specialist and Enrollment Representative .

Does Cengage pay their employees well?

According to anonymously submitted Glassdoor reviews, Cengage employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Cengage. This rating has decreased by 10% over the last 12 months.

How satisfied are employees working at Cengage?

31% of Cengage employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Cengage 3.4 out of 5 for work life balance, 2.8 for culture and values and 2.4 for career opportunities.

What are the top reviewed jobs at Cengage?

Learning Consultant (77) , Account Executive (62) , Sales Representative (56) , Manager (42) , Product Manager (36) , Project Manager (30) , Sales (29) , Sales Consultant (29) , Product Assistant (28) , Customer Service Representative (26) , Director (23) , Software Engineer (23) , Content Developer (19) , Account Manager (18) , Marketing (18)

What are the pros of working at Cengage according to real employee reviews?

"There are some great people at Cengage and the open work environment is collaborative and fast paced." ((in 320 reviews)); "Good benefits and easy onboarding" ((in 190 reviews)); "Work life balance is great" ((in 122 reviews)); "Colleagues are great and genuinely care." ((in 88 reviews)); "Great team to work with." ((in 68 reviews))

What are the cons of working at Cengage according to real employee reviews?

"Increasingly low pay for sales..little chance for advancement unless you are part of the "in crowd"" ((in 117 reviews)); "poor management of employees" ((in 110 reviews)); "Constant layoffs every two years and irrespective of how much significance you are to the team you might be laid off" ((in 74 reviews)); "Salary is low unless you produce and reach upper bonus tiers." ((in 73 reviews)); "Upper management is always reorganizing." ((in 68 reviews))

What are employees saying about Cengage layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Cengage layoffs and their outlook for job security at Cengage in 2026.

What are the top reviewed Cengage locations?

Boston , Farmington Hills , Independence , Mason , San Francisco , Clifton Park , Cincinnati , Temecula , Raleigh , Chicago , New York , Belmont , Detroit , Los Angeles , Dallas , Albany , Madison , Florence , Washington , Houston , Atlanta , Richmond , Charlotte , San Diego , Louisville , Nashville , Seattle , Orlando , Remote , Birmingham

Cengage reviews

2.9

31% would recommend to a friend

(2,401 total reviews)

Michael Hansen

39% approve of CEO

24% positive business outlook

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Cengage has an employee rating of 2.9 out of 5 stars, based on 2,401 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Cengage employee rating is 22% below average for employers within the Media & Communication industry (3.7 stars).

Reviews by job title

2K reviews

2.0

Jan 3, 2009

Get the entry-level experience you want and then leave for something better.

Senior editorial assistant

Recommend

CEO approval

Business Outlook

Pros

Decent place to start in the publishing industry and will give you a good idea of how the industry works. Because turnover is high, Cengage is a good place to climb the ladder in terms of title and responsibility quite quickly.

Cons

While it is possible to get more experience at Cengage in a short amount of time than at smaller publishers, there tends to be a glass ceiling because promotions are based on space rather than performance. There are lots of older employees who will stay at the company until retirement, so even middle-range positions are difficult to come by. The salaries offered are very low. Also, much of the management is drawn from the sales force. While those managers can probably sell ice to an Eskimo, their project management skills are simply non-existent.

3.0

Dec 4, 2008

Perspective

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

If you have the right manager, you could have the opportunity to go far if you believe in your abilities, and believe in your product. It is nice to know that we are providing people with information that they will use for the rest of their life and will be able to increase their own marketability from these resources. We are fortunate to be representing something that is more of a "need" than a "want". The more this country falls into a recession, the more people are going to become more educated, thus needing books to obtain what they want at the end of the day. This keeps us employeed, which we need to be thankful for.

Cons

It's all about who you are going to "play golf" with at the end of the day. I have observed a ton of different perspectives while being employeed here. Some people think that you need a degree to excel here, while others believe that as long as you are in touch with the customers needs, you can be great at whatever it is that you do. Some people here will open doors for you rather than someone equally as qualified (or more qualified) if you know them on a personal level. I don't think this is unique to this company, it's office politics. Stay on the fence and neutral as much as possible around here (or anywhere for that matter) and you have the potential to go far.

1.0

Dec 2, 2008

It could be a lot better.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The people--overall everyone is nice, just overworked.

Cons

Lack of communication from management, product decisions and strategies are done too late, not enough digital resources and technology available for staff and customers, special treatment offered to upper management, not enough benefits, too much money spent on events rather than on employee salaries--it's like every department works in a vacuum and we don't know what's going on.

Viewing 2389 - 2391 of 2,401 Reviews

Jobs at Cengage

Enrollment Representative (Remote Opportunity)

Student Advisor (Remote)

Customer Success Consultant (Remote)

General Labor, 10:00am to 6:30pm (Regular Full-Time)

Sales Administrator (Remote)

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Get the entry-level experience you want and then leave for something better.

Perspective

It could be a lot better.

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