Cengage reviews

2.9

31% would recommend to a friend

(2,401 total reviews)
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Michael Hansen

39% approve of CEO

24% positive business outlook

Cengage has an employee rating of 2.9 out of 5 stars, based on 2,401 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Cengage employee rating is 22% below average for employers within the Media & Communication industry (3.7 stars).

Reviews by job title

2K reviews
1.0
Oct 23, 2008
Recommend
CEO approval
Business Outlook

Pros

I worked for Houghton Mifflin College Division, a company that I loved and cared deeply about. We were purchased by Cengage Learning back in June 2008 and quite frankly upper management had no clue how to integrate the two companies. Information was never disseminated properly and it remained unclear -- well beyond the acquisition -- as to what people's job responsibilities included.

Cons

Upper management is clueless and now that the company is so large, it is easy to get lost in the shuffle.

2.0
Oct 15, 2008
Recommend
CEO approval
Business Outlook

Pros

Change is good and there is a lot of that going on. Change opens doors for employees and streamlines the business. It is very laid back and for the most part employees are not watched over like a hawk. I feel this allows the employee to work effectively and make decisions on their own, to an extent. The coy pond is pretty cool, plus the on-site gym and cafeteria help a lot.

Cons

I am in sales and sales people are measured by their goals. We plan our year out accordingly. Since I have been working here they have never gotten out our goals with in the first 6 months of the year. This is extremely frustrating because the sales reps have to play a cat and mouse game with management and with their customers. I have known reps to hold orders for months before they submit the order just so they don't get nailed on their goal. Also it gives the management time to evaluate your performance and base your current year that your in before they give you your goal. That's like cheating. Sales is based on previous (year, month, quarter) sales not lets see what you have done so far for your year and then if your way up we give you a huge goal that now you only have 6 months (if your lucky, one year we didn't get them until September) to achieve. Also before when we were owned by Thomson one of the reasons why so many people worked there was because of the "Perks". People were willing to work for a little less money as long as they were treated right, given some special treatment... Not anymore. They have all disappeared. I realize that a company wouldn't increase our pay because of it but now we are making the same money as before (which by industry and area standards is no where near it should be) and now we are with out the perks we once had.

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