Cerence AI reviews

3.5

61% would recommend to a friend

(417 total reviews)
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Brian Krzanich

84% approve of CEO

39% positive business outlook

Cerence AI has an employee rating of 3.5 out of 5 stars, based on 417 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cerence AI employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

417 reviews
4.0
May 13, 2025
Recommend
CEO approval
Business Outlook

Pros

The day-to-day working environment was truly enjoyable. My direct manager was supportive, approachable, and genuinely cared about the team's growth. The colleagues I worked with were professional, motivated, and collaborative — which made the work both productive and fulfilling.

Cons

Important decisions often came with little context or explanation, and there was a noticeable lack of transparency, especially around strategic changes and long-term planning. This created some confusion and uncertainty at times.

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Cerence AI Response
1y
Thank you for the honest and thoughtful review of working here. We like to celebrate the ways our people are All In on our mission and for each other, and it lights us up to see this reflected here. We also hear and appreciate your feedback. While we prioritize clear communication here at Cerence AI, there are times when the dynamic nature of the industry or confidentiality of the issue at hand obscure when and what we are able to disclose regarding strategic decisions. We appreciate your understanding and again, appreciate your thoughts. Thank you for your time spend with Cerence AI; we wish you the best in your next endeavors!
3.0
May 12, 2025

Generally good experience.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexibility Ok salary Interesting tech to work on

Cons

Chaotic organisation from time to time. Lack of insight on impact. Lack of good centralised documentation

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Cerence AI Response
1y
Thanks for sharing your experience! Clear and transparent communications is a priority here at Cerence AI, along with celebrating our wins and recognizing our colleagues throughout the organization for their amazing work via our Cerence Celebrates platform. This said, we realize there is always room to improve and appreciate your honest feedback!
4.0
Apr 9, 2025

Cerence- Good place to learn

Recommend
CEO approval
Business Outlook

Pros

Open team Can ask anyone for help, management is always accessible Promotes new ideas too

Cons

Lower salary for the job profile

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Cerence AI Response
1y
Thanks for the feedback! Great to hear you had a supportive experience and felt comfortable sharing ideas and asking for help. WWe appreciate the note on compensation — it’s something we continuously review to stay competitive and ensure we’re recognizing the value our colleagues bring. Thanks for being part of the team!
Viewing 28 - 30 of 417 Reviews

Glassdoor has 513 Cerence AI reviews submitted anonymously by Cerence AI employees. Read employee reviews and ratings on Glassdoor to decide if Cerence AI is right for you.