Cerence AI reviews

3.5

61% would recommend to a friend

(417 total reviews)
avatar

Brian Krzanich

84% approve of CEO

39% positive business outlook

Cerence AI has an employee rating of 3.5 out of 5 stars, based on 417 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cerence AI employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

417 reviews
5.0
Nov 27, 2025
Recommend
CEO approval
Business Outlook

Pros

Truly an AI Company, Great Place to Work, Perfect Work Life Balance I will be completing 29 years of my career in IT and 5 years with Cerence this Dec'25. For the first 24 years of my career, i never resigned from a company. While I have 5 companies on my profile, those are through acquisitions and mergers. It was only in 2020 that I decided to move from HARMAN and join Cerence. While I had worked for over 10 years in Automotive in Digital Cockpit development, it was interesting for me to join Cerence who are pioneers and truly an AI company them in Conversational AI. I have personally given importance to 3 key things while working with any organization. “People”, “Type of Work” and “Compensation”. The priority of these might have changed at every stage of my career. However, for most of the part, the most important thing has always been the "People”. What I really enjoy about working here at Cerence is that the challenges keep changing. It’s a fast-paced, dynamic environment, and that keeps me on my toes all the time. But more than that, what drives me is the strong sense of belonging I’ve built here. While we had our teething issues at Cerence India in the initial first year, it has been a great place to work. It has been a fulfilling and challenging journey building the professional services team here in India, building capabilities and delivering best in class voice solutions for our customers. I highly recommend Cerence to those looking for working in true AI and a workplace which provides a good work life balance.

Cons

Personally i don't see any

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Cerence AI Response
7mo
Thank you for your contributions and for taking the time to share your experience! We are very proud of the culture we have here at Cerence, and glad you are part of it. Our people embody our value of "have fun!" every day. We appreciate your commentary about India's market, and want to ensure you we are committed to ongoing investment in global markets through strategic partnerships and evolving practices.
1.0
Oct 31, 2025

Totally directionless

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Research in some pockets Local mgmt is honest but no power

Cons

Discrimination in work, get low end work Continuous churning in management Lack of trust in capabilities, only lower designations hired Pune is for support and blaming only Messed up employee trust, bad layoffs strategy, apathy towards people No growth, people last policy Poor decisions, Indian market opportunities wasted Local Product and sales team reduced

Viewing 13 - 15 of 417 Reviews

Glassdoor has 513 Cerence AI reviews submitted anonymously by Cerence AI employees. Read employee reviews and ratings on Glassdoor to decide if Cerence AI is right for you.