Chamberlain Group reviews

3.5

60% would recommend to a friend

(466 total reviews)
avatar

Jeff Meredith

67% approve of CEO

54% positive business outlook

Chamberlain Group has an employee rating of 3.5 out of 5 stars, based on 466 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Chamberlain Group employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

466 reviews
2.0
Aug 29, 2015

I wouldn't recommend to a friend

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

While certain departments/individuals may be overloaded, overall work-life balance is good, judging by the fact that the lot is pretty much empty at 5:15. It's not the kind of place where someone's watching what time walk in or walk out. While there's no flex-time policy per se, I've never had any issues when I've had to telecommute for one reason or another. Probably depends on the manager and type of work. Benefits are decent. It's a profitable company, and they're generous with things like company picnic, Christmas lunch, etc. And you get to wear jeans on Friday!

Cons

Cons is a long list: - Employee on-boarding is very weak. If this is your first job out of college, tough luck. - Matrixed environment, yet it's not a large enough company to warrant this type of structure. Top heavy. Tension among matrixed individuals. - Leadership quality is mixed. Some great leaders, but a number who are highly ineffective (too tactical, green, etc). - Sales and engineering driven organization. Marketing is really just project management of pushing out features. If you are mechanically inclined but not science-y enough to become an Engineer, like marketing but don't possess any classical marketing skills, they have a marketing job for you! - Culture stuck in the 90s. The all gray, natural-light free 5 feet tall walled cube world should be heeded as a warning sign of the equally passé culture contained within. It's quiet, serious, and decidedly un-hip. Old-fashioned career progression approach ("gotta be in the role X years no matter how effective you are" type of thinking) - Morale is generally low; I would easily bet that 50% of my close colleagues are not happy, either actively looking, or sticking with it for the bennies, or because like me they're the primary bread winner with a stay at home wife and kids.

3.0
Sep 25, 2014

Only the new need apply

Recommend
CEO approval
Business Outlook

Pros

Time off including most holidays and great benefits. Like most call center Chamberlain has its favorites and cliques. If you are not up in everyone's face you will not get noticed much.

Cons

Very little room for advancement.

1.0
Jun 20, 2008
Recommend
CEO approval
Business Outlook

Pros

The travel and expense budgets were bountiful. We drank lots of company provided alcohol, and ate many extravagent meals at some really good places all over the US and the World.

Cons

People who put their hearts and souls into building the company ended up getting fired, forced into retirement, or forced into leaving by demotions and a negative work environment. The people that I saw relieved of duty in the last few years of my employment totaled well over 60 years with the company between the handfull of them. It was a great place to work for many years; they cared about their people. Now it is all about the bottom line: what has to be done, and who do we have to remove to become a billion dollar a year company? Also, there are many folks who have risen to top only because of their political prowess.

Viewing 109 - 111 of 466 Reviews

Glassdoor has 620 Chamberlain Group reviews submitted anonymously by Chamberlain Group employees. Read employee reviews and ratings on Glassdoor to decide if Chamberlain Group is right for you.