Chamberlain University reviews

The one word to describe Chamberlain University is dysfunctional. You can't grow a career with the organization. There have been, in the last year alone, 3-4 mass layoffs. I have personally had multiple managers because they can't figure out how to structure an organization. Performance goals? Who knows what they are at this point. I sure don't. They laid off/downsized the almost the entire marketing department around July 2024 because they weren't meeting their enrollment numbers. It's short-term thinking because no matter how many external factors could be preventing people from enrolling, those quotas are a must to make sure the company meets its margins. What really destroys the culture--the culture has become toxic at this point--is being told that we are beating expectations and having record earnings quarter-over-quarter. Then why are we continuing to lay off people? Also, employees now have to return to the office 4 days a week, even though everyone has their schedules full of Teams meetings. I guess that in-person collaboration is so important? No, it's not. Don't bother with HR either, as they don't actually care about employees. They force people to submit cases through a portal and direct people to FAQs for answers versus taking time to talk to someone. My advice to anyone looking for a job, especially in marketing? Look elsewhere. This is not a company to be a marketer. Marketing is a joke here. Things are managed like they were a decade ago instead of advancing with the times. I haven't been with the organization long, but I started updating my resume and looking for new opportunities within the first few months, as this organization ultimately feels like a sinking ship.

Very top heavy on management. Nepotism at senior management and national level. Faculty are completely overloaded and treated as expendable employees while management collects all of the bonuses. None or very small raises since 2020. Only concerned about the pass rates and not about the quality. Harassment and unfair ethical practices at so many levels in this organization. The culture is absolutely toxic.