Charles Schwab reviews

Toxic Culture. They do not want full honest answers. Will be seen as a toxic high performer and will be on a list for layoffs. Very hard to get information from anyone. Fake nice is the standard from everyone. Will tell you they will do x and then never actually do it. Or will tell you that you heard them wrong. Consistently see/hear people working 60+ our weeks. Extremely short deadlines for new technology work that will not get used for months. Mired in interdepartmental politics. Very stuck in 1980's There is a process for everything and you only find out the process has changed after you follow the process you thought was live. Really only starting to use Agile and Python. Python development is extremely slow and painful as it is "untrusted".

Schwab needs a top down culture transformation in the technology organizations. The existing leadership is not capable of delivering that. They are 15-20 years or more behind industry peers maturity and capabilities and that is largely unacknowledged and unrecognized amongst leadership. There is a complete absence of engineering culture, product management, and leadership. There is a preference to reward firefighting and completely ignore fire prevention. Management culture also prefers to subjectively talk and PowerPoint problems to death instead of using data analysis to help drive faster decision making and movement toward resolution. Nothing Schwab is doing with technology is groundbreaking or innovative. The majority of the work is to address problems many other larger enterprises already solved 10-15 years ago. Schwab needs to learn how to listen to and use this experience and knowledge from the individual team members who bring much of this experience to the table. Much of the problems are people and process issues and not simple technology gaps.