Charles Schwab reviews

3.7

66% would recommend to a friend

(7,808 total reviews)
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Rick Wurster

72% approve of CEO

63% positive business outlook

Charles Schwab has an employee rating of 3.7 out of 5 stars, based on 7,808 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Charles Schwab employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

8K reviews
2.0
May 28, 2021
Recommend
CEO approval
Business Outlook

Pros

Good benefits and pay similar to any big company.

Cons

This is a micro-managed sales position and not a career. Branch Managers put immense pressure on reps to SELL to clients awful products, when the clients don't want it in the first place. Every day you have meetings to discuss how many contacts you made, how many buttons you clicked, etc. You are constantly in a negative environment and the Rep turnover his huge. One rep will be fired every year, and the rare 1% of reps that have been there more than 10 years are favored and fed the best leads. You will be forced to SELL product to clients and not develop good relationships. Once you are FORCED out by branch managers you will have nowhere else to work because they have a strong legal team that comes after you. They care more about their Branch Managers and upper management than they do clients or their reps. You will likely not last more than 3-5 years and then you will have to start all over building your client base anyway. Just start somewhere else and never do business with Schwab.

1.0
Feb 27, 2018

Charles Schwab is a toxic company to work for.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Their benefits are similar to other companies. They are just ok. There really is nothing positive that I can list here.

Cons

Most of the managers here are incompetent or passive-aggressive. The attrition rate is very high. The culture is very toxic and people are run ragged and not appreciated. I would have left a long time ago given the opportunity. I do not recommend this company to anyone.

5.0
Aug 5, 2021

Best in class work experience

Recommend
CEO approval
Business Outlook

Pros

A strong culture of respect, support, and kindness provides a foundation for every employee at Schwab. I appreciate the thoughtful way Schwab approaches all aspects of employee development and care. I feel like my manager is an advocate who thinks about and works to secure my future. Schwab ERGs allow me to be involved in things that matter to me, including supporting equity for Black and LGBTQ Americans. Schwab demonstrates the best of what corporate America can be.

Cons

Schwab is working towards more diversity at the executive committee level, but, objectively, it's not there yet. I would love to see Schwab further commit to environmental responsibility--and demand it of vendors (like the Schwab Cafe). There is some good effort there, but this is an opportunity to lead that aligns with Schwab's orientation toward planning and preparing for the future. I would like to see only organic gardening practices on site (no damaging herbicides or pesticides), re-use of our own composting, reliance on reusing dishes and silverware (removal of plastic options), and investing in renewable energy infrastructure (solar, wind, geothermal) on campuses.

Viewing 25 - 27 of 7,808 Reviews

Glassdoor has 8,637 Charles Schwab reviews submitted anonymously by Charles Schwab employees. Read employee reviews and ratings on Glassdoor to decide if Charles Schwab is right for you.