Does Charles Taylor pay their employees well?

According to anonymously submitted Glassdoor reviews, Charles Taylor employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Charles Taylor. This rating has decreased by 11% over the last 12 months.

How satisfied are employees working at Charles Taylor?

54% of Charles Taylor employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Charles Taylor 3.5 out of 5 for work life balance, 3.2 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Charles Taylor?

Loss Adjuster (15) , ETL Developer (11) , Business Analyst (8) , Claims Adjuster (7) , Project Manager (6) , Software Developer (6) , Manager (5) , Senior Business Analyst (5) , Support Analyst (5) , Developer (4) , Case Manager (3) , Claims Assistant (3) , Claims Specialist (3) , Legal Counsel (3) , Personal Assistant (3)

What are the pros of working at Charles Taylor according to real employee reviews?

"Great people and lots of flexibility." ((in 22 reviews)); "Reward is good with all the usual benefits and there is a strong emphasis on performance related reward so if you do well you can earn more" ((in 16 reviews)); "work life balance is good" ((in 13 reviews)); "Can meet great colleagues to work with in other departments" ((in 10 reviews)); "Nice and modern office space" ((in 8 reviews))

What are the cons of working at Charles Taylor according to real employee reviews?

"Pay is poor, not competitive" ((in 12 reviews)); "Salaries are low for the market" ((in 7 reviews)); "There was a clear conflict of interest between the managers who wanted to work from home and the few HR managers that love working from the office at least 3 days a week." ((in 5 reviews)); "To make matters worse the senior management are not very good at listening to suggestions from people they recruit and takes decisions in isolation" ((in 3 reviews))

What are the top reviewed Charles Taylor locations?

Long Beach , Wilton , New York , Louisville , Dallas , Houston , Denver , Jersey City , Chicago , San Antonio , Cincinnati , Los Angeles , Seattle , Miami

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Charles Taylor

Charles Taylor reviews

3.1

54% would recommend to a friend

(240 total reviews)

Robert Brown

72% approve of CEO

23% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.5

Work/Life balance

3.2

Culture & values

3.1

Career opportunities

2.9

Senior management

2.8

Compensation and benefits

Charles Taylor has an employee rating of 3.1 out of 5 stars, based on 240 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Charles Taylor employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

240 reviews

5.0

Jul 22, 2026

Great coworkers, but inflexible scheduling and holiday issues

Customer service advisor

Recommend

CEO approval

Business Outlook

Pros

Hybrid working and great coworkers.

Cons

Inflexible timetabling and high likelihood of getting holiday rejected.

3.0

Jun 10, 2026

Remote work is a plus, but communication/training lacks

Account executive

Recommend

CEO approval

Business Outlook

Pros

Was able to work fully remote.

Cons

Felt micromanaged at times, lack of communication at times, lack of training on certain aspects of the job.

4.0

Apr 23, 2026

Good and getting better

Adjusting

Recommend

CEO approval

Business Outlook

Pros

Colleagues at CTA are all highly skilled and motivated. Mostly, adjusters are left to work how they want to with minimal interference.

Cons

Support from central services falls short. Benefits need improvement.

Viewing 1 - 3 of 240 Reviews

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