Chase reviews

3.7

72% would recommend to a friend

(10,660 total reviews)

Jamie Dimon

75% approve of CEO

69% positive business outlook

Chase has an employee rating of 3.7 out of 5 stars, based on 10,660 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Chase employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

11K reviews
1.0
Dec 27, 2018
Recommend
CEO approval
Business Outlook

Pros

The health care plan is descent and the dental plan isn't bad.

Cons

As a banker, manager on duty, small business specialist and notary with 3 years experience I have exactly the starting salary as the new bankers who are much younger than me with little education and no experience a third of the responsibility I have. They've abolished annual bonuses for branch employees and made it more difficult to receive a quarterly bonus. Unless you're in a good branch you basically stuck making you base salary. There isn't even any job assurance. If you make a mistake you're fired. I've been working there long enough to have seen about half a dozen good employees fired for a simple mistake.

2.0
Jun 9, 2018
Recommend
CEO approval
Business Outlook

Pros

Great team environment. Great clients. Reputable, ethical bank. Will pay for licensing which is a HUGE added bonus to any resume. The technology is great. Monthly paid incentives.

Cons

Micromanagement. When going to HR or upper management, you aren’t heard. I was let go from Chase for not properly doing something that wasn’t even in my job description. I was asked by my BM to do it, I said i wasn’t comfortable, but I chose to be a team player and I was termd for it. HR will always side with management, no matter how many times you raise concerns or request for transfers. Every year it seemed incentives were cut. The base pay is a good $7k-$8k less than any other bank and your incentives are CAPPED. The CPC bankers are lazy. You feel like you’re their puppy. Bringing them all the business while you get tossed a bone as a small thank you. p It’s really hard to transfer.

1.0
Jan 30, 2018
Recommend
CEO approval
Business Outlook

Pros

Great technology and up to date systems Uniform Incentive is paid quarterly.

Cons

Be a customer (excellent technology) but don't be an employee No increases to a low base salary Cutting incentive pay every year Limited opportunity for consistent incentives in slow, low traffic branches. No upward mobility They ask branch employees to take on more and more responsibilities, and potential liability, without additional compensation.

Viewing 46 - 48 of 10,660 Reviews

Glassdoor has 10,918 Chase reviews submitted anonymously by Chase employees. Read employee reviews and ratings on Glassdoor to decide if Chase is right for you.