Chase reviews

3.7

72% would recommend to a friend

(10,660 total reviews)

Jamie Dimon

75% approve of CEO

69% positive business outlook

Chase has an employee rating of 3.7 out of 5 stars, based on 10,660 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Chase employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

11K reviews
3.0
Aug 9, 2017
Recommend
CEO approval
Business Outlook

Pros

Knowledge acquired is amazing. Job security is definitely there. Incentive opportunities are good and paid out monthly. No "real set goals" but production is necessary to make a living. Longevity in the company if you play by the rules. The name in it's self is very impressive.

Cons

Over worked 45-50+ hrs a week. Sometimes 6 days not always. A lot of turn over. Machines are taking over and that's not for everyone. Wearing too many hats at once is not for the faint hearted. Certain products and benefits Are not that exclusive anymore. No retirement accounts for clients on the retail bank side. Health benefits are awful. Make sure you don't have a real emergency because it will cost you. Even worse it's not about what you did, it's about what you are doing. They always want more. It' always about the earning in that annual quarter.

2.0
Dec 5, 2015
Recommend
CEO approval
Business Outlook

Pros

If you need your procedures laid out for you with no discretion as to how to do your job, this is the place to be. Everything you do has a compliance and security related procedure and they control everything down to the verbiage in emails you send out. You really aren't required to think. This is great for not very smart people, which abound. The place is the most secure place ever, but it takes forever to get work done. Benefits are decent.

Cons

The company I worked for was absorbed by Chase so I got to see a dramatic change in culture as we slowly became "blue". Everything you do is micromanaged by corporate. They were in the process. Of incorporating call monitoring for everyone, even non-call center focused areas. There is literally NO decision that you can make, even in an executive level, that isn't second guessed and reviewed by security and compliance. I was previously allowed to run the department as I needed to, and did so for 15 years (4 years is how long I held the title). They do not value longevity and experience. They do not value people who know the industry. They only want people who they can mold into a blue robot. Oh, and they believe working for the name is a substitute for pay - you should be grateful to put them on your resume. Career mobility is difficult internally. Every job posting wants experience you may not have. It's very hard even internally to get an interview in another line of business. Nearly all postings already have someone in mind. Upper level executives hide things from the C level execs. As they shrunk the workforce and implemented stifling regulatory procedures, the morale shrunk to terrible levels. I witnessed in multiple executive meetings the CEO of our LOB ask for details as to why the morale is so low, which everyone on the floor knew.

2.0
Aug 13, 2015
Recommend
CEO approval
Business Outlook

Pros

If you are passionate and driven by sales, being a licensed banker will make you a lot of money. The company still has the best incentive plan out of the other major banks. Banking hours usually end at 6 pm and most branches are closed on weekends like most financial jobs. The bank as brand has a lot of weight on your resume if you plan to stay in sales.

Cons

No opportunity for growth. The whole retail banking structure is micromanaged from top to bottom. Very little chance to move to any other position in the company. The other divisions of the bank look down on you. The base salaries are below market and the health plans are horrible. Employees will usually go broke paying their medical deductibles. The year end bonuses are cheap and quarterly bonuses are a joke. If you plan to stay as a sales person for your entire career with a suit on, this is your kind of job. Employee turnover at Chase is usually very high since most employees come and go quickly. There is really no motivation to work here unless you are driven to sell sell and sell. Your work and personal life will have no balance. Bankers are considered hourly employees so most managers track you minute by minute. You are docked for being late or have to use up your time when you leave early. This isn't the dream Wall Street job that brings in money. It's very much the opposite. It's like working at BestBuy with nice attire.

Viewing 49 - 51 of 10,660 Reviews

Glassdoor has 10,918 Chase reviews submitted anonymously by Chase employees. Read employee reviews and ratings on Glassdoor to decide if Chase is right for you.