Chase reviews

3.8

72% would recommend to a friend

(10,659 total reviews)

Jamie Dimon

75% approve of CEO

70% positive business outlook

Chase has an employee rating of 3.8 out of 5 stars, based on 10,659 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Chase employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

11K reviews
3.0
Dec 15, 2025
Recommend
CEO approval
Business Outlook

Pros

there are lots of benefits, PTO, Sick time, great team environment. Chase has a lot of networking opportunities with other departments and lots of internal mobility, although you do have to outperform.

Cons

depending on your department it will be super busy or chill. I work the spanish collections line at night, it is a slow pace max 80 calls a day. most calls last 5-10 min. english has 120-140 on an easy day. Lots of metrics, disclosures, you have to remember for merely taking payments. very competitive, not a lot of upward mobility spots.

4.0
Dec 11, 2025
Recommend
CEO approval
Business Outlook

Pros

Back by Chase Bank so a solid steady job.

Cons

The commission structure has changed frequently.

Viewing 67 - 69 of 10,659 Reviews

Glassdoor has 10,917 Chase reviews submitted anonymously by Chase employees. Read employee reviews and ratings on Glassdoor to decide if Chase is right for you.