Chase reviews

3.8

72% would recommend to a friend

(10,659 total reviews)

Jamie Dimon

75% approve of CEO

70% positive business outlook

Chase has an employee rating of 3.8 out of 5 stars, based on 10,659 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Chase employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

11K reviews
4.0
Jun 17, 2020

Good Place to Work

Recommend
CEO approval
Business Outlook

Pros

Often seeks to hire more experienced candidates but willing to make exceptions. Great pay for entry-level positions and has many amenities for full-time employees. There is a lot of system infrastructure set up, so most technical issues encountered can be resolved internally.

Cons

Chase builds its own technology due to the long-term benefits, however there is a lot of cost overhead and its products are currently far inferior to the ones produced by leading technology companies such as Amazon, and Microsoft. While there is a lot of opportunities, at times you'll wonder if it's worth it. In addition, you can definitely feel that Chase puts itself ahead of the employees and does a mediocre job of honoring loyal employees.

1.0
Sep 24, 2019

PROMOTE WITHIN

Recommend
CEO approval
Business Outlook

Pros

Benefits, 401K, Tuition Assistance, Health Insurance. However this is provided and expected from any large company.

Cons

Promote within: Chase must work on making a connection between Consumer branches and Corporate. Business resource groups aren't enough to help Branch employees land corporate positions. I've interviewed over 6 times for entry level positions in corporate in different lines of businesses and I've heard the same thing. "You just don't have the experience we are looking for". Branch employees shouldn't be treated like external candidates. They possess transferrable skills that with training, are able to excel in the position they desire. Both recruiters and hiring managers need to do a better job at providing feedback to internal candidates. This may be why there is such a high employee turnover in the branches. Due to my experience applying to corporate jobs and the lack of response, I've lost interest in pursuing a career at JP Morgan Chase. My question will always stand as why will we not develop an internal employee to the position they are pursuing and rather hire external candidates. Why don't we develop branch employees to acquire relevant skills to transition into corporate roles. I've heard way to many times employees leave the company and come back in order to land these roles. JP Morgan chase is better than this or they should be. Pay/Salary: The company has to work on providing a raise to the base salary of all branch employees. We work extremely hard to maintain company profits and we do it with integrity. I've heard salaries from different corporate employees and I am astounded with the great discrepancy between corporate and branch employee's wages. I live in New York City and the cost of living here is extremely high. Unfortunately my income at JP Morgan Chase isn't enough to combat my expenses. Please take time to evaluate this and it will show your true employee obsession. Our competitors are paying higher salaries to their branch employees.

1.0
Apr 19, 2019
Recommend
CEO approval
Business Outlook

Pros

when I find one I will post it. currently looking or opportunities outside

Cons

they promote EVERYONE to private client banker so they don't leave the firm and it invalidates the hard work that we did to get to the role. there are some terrible managers. commission/incentive plan gets cut every year. we are trained to be happy with a 35k salary and to say thank you. every client that I call to introduce myself asks me "how long are you going to be there" turnover is heavy here.

Viewing 76 - 78 of 10,659 Reviews

Glassdoor has 10,917 Chase reviews submitted anonymously by Chase employees. Read employee reviews and ratings on Glassdoor to decide if Chase is right for you.