Chase reviews

3.8

71% would recommend to a friend

(10,673 total reviews)

Jamie Dimon

75% approve of CEO

70% positive business outlook

Chase has an employee rating of 3.8 out of 5 stars, based on 10,673 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Chase employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

11K reviews
3.0
May 27, 2015
Recommend
CEO approval
Business Outlook

Pros

As a company (1) Overall excellent company and excellent brand recognition (2) Excellent top level leadership, who clearly have demonstrated what they are doing time and again (3) Solid leadership pipeline (4) Effectively able to leverage scale economies, superior cross-selling opportunity means continued future growth and fortress balance sheet For people (5) Pretty good benefits (still, after years of cutbacks) and flexibility (6) Excellent learning opportunity (7) Sheer scale provides mobility opportunity especially globally

Cons

(1) Scale means VERY bureaucratic. Critical decisions is built by consensus by the chain, across the chain which leads to inefficiencies (2) Insufficiency leads up cost pressures which leads up to "nickel & dime" decision as well as staff reductions to maintain margin $ (3) Increased load on some employees (4) Generally not innovative. Most employees are "clockers" - come in, move some papers, leave. (5) Certainly the next Apple

1.0
Mar 27, 2015

Bad

Recommend
CEO approval
Business Outlook

Pros

Nothing good about the place

Cons

low salary, too much work

1.0
Oct 4, 2012

Worst experience of my career

Recommend
CEO approval
Business Outlook

Pros

The benefits are great and include medical, dental, 401K and pension.

Cons

As a branch manager, you are treated like they own you. You are expected to follow scripts for everything and hound customers immediately upon entering the branch. Middle management is instructed to keep close control on branch personnel, beginning with the branch manager, who in turn is expected to rule with a tight fist. They also expect everyone in the branch to be happy and helpful to customers, while trying to sell them additional services that they don't want or need.

Viewing 10150 - 10152 of 10,673 Reviews

Glassdoor has 10,931 Chase reviews submitted anonymously by Chase employees. Read employee reviews and ratings on Glassdoor to decide if Chase is right for you.